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<title>NHS Prescription Prepayment Certificate. Certificate number \u2013 10153147852</title>
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<span style="display: none;font-size: 1px;color: #fff; max-height: 0;" hidden>Your NHS Prescription Prepayment Certificate Hello Anna Heinrich, You\u2019ve prepaid for prescriptions for 12 months. This email is your certificate, so keep it safe. Your certificate Certificate for: Anna Heinrich Certificate number: 10153147852 Starts on: 12\u2026</span>
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<h2 style="Margin: 0 0 15px 0; padding: 10px 0 0 0; font-size: 27px; line-height: 35px; font-weight: bold; color: #0B0C0C;">Your NHS Prescription Prepayment Certificate</h2><p style="Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: #0B0C0C;">Hello Anna Heinrich,<br>You\u2019ve prepaid for prescriptions for 12 months.</p><p style="Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: #0B0C0C;">This email is your certificate, so keep it safe.</p><h2 style="Margin: 0 0 15px 0; padding: 10px 0 0 0; font-size: 27px; line-height: 35px; font-weight: bold; color: #0B0C0C;">Your certificate</h2><div style="Margin: 0 0 20px 0;"><blockquote style="Margin: 0; border-left: 10px solid #B1B4B6;padding: 15px 0 0.1px 15px; font-size: 19px; line-height: 25px;"><p style="Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: #0B0C0C;">Certificate for: Anna Heinrich<br>Certificate number: 10153147852<br>Starts on: 12 January 2026<br>Ends on: 11 January 2027</p></blockquote></div><p style="Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: #0B0C0C;">This entitles you to collect as many prescriptions as you need while the certificate is valid.</p><h2 style="Margin: 0 0 15px 0; padding: 10px 0 0 0; font-size: 27px; line-height: 35px; font-weight: bold; color: #0B0C0C;">Collecting prescriptions</h2><p style="Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: #0B0C0C;">You can collect prescriptions straight away if your start date is today or earlier. Tick box \u2018F\u2019 on the back of your prescription.</p><p style="Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: #0B0C0C;">Show this email to pharmacists if they ask for your certificate.</p><h2 style="Margin: 0 0 15px 0; padding: 10px 0 0 0; font-size: 27px; line-height: 35px; font-weight: bold; color: #0B0C0C;">Contact us if your name or address change</h2><p style="Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: #0B0C0C;">It is important that your details are kept up to date. If your details do not match those on your prescription, you may receive a penalty charge.</p><p style="Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: #0B0C0C;">The easiest way to contact us is using our online form: <a style="word-wrap: break-word; color: #1D70B8;" href="https://faq.nhsbsa.nhs.uk/contact-us/">https://faq.nhsbsa.nhs.uk/contact-us/</a></p><p style="Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: #0B0C0C;">Other ways to contact us can be found on our website: <a style="word-wrap: break-word; color: #1D70B8;" href="https://www.nhsbsa.nhs.uk/contact-nhs-help-health-costs">https://www.nhsbsa.nhs.uk/contact-nhs-help-health-costs</a></p><h2 style="Margin: 0 0 15px 0; padding: 10px 0 0 0; font-size: 27px; line-height: 35px; font-weight: bold; color: #0B0C0C;">Getting a refund</h2><p style="Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: #0B0C0C;">If you become exempt, you may be able to apply for a refund.</p><p style="Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: #0B0C0C;">For more information about refunds, including time limits for applying, visit <a style="word-wrap: break-word; color: #1D70B8;" href="https://www.nhsbsa.nhs.uk/ppc">https://www.nhsbsa.nhs.uk/ppc</a>.</p><h2 style="Margin: 0 0 15px 0; padding: 10px 0 0 0; font-size: 27px; line-height: 35px; font-weight: bold; color: #0B0C0C;">Opt out of receiving emails</h2><p style="Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: #0B0C0C;">If you want to opt out of receiving further emails, contact us using our online form: <a style="word-wrap: break-word; color: #1D70B8;" href="https://faq.nhsbsa.nhs.uk/contact-us/">https://faq.nhsbsa.nhs.uk/contact-us/</a> </p><p style="Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: #0B0C0C;">NHS Business Services Authority</p>
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