Cleaner, safer streets for Westminster

[MyWestminster Updates]

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Friday 23 January 2026
Welcome to MyWestminster, your weekly update on everything happening in your city. This week:
* Delivering for You (#main)
* More From the City (#city)
* What’s on in Westminster (#whatson)
* Have Your Say (#say)
* Public Health Updates (#health)

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MAKING OUR STREETS CLEANER AND SAFER: More than 2,100 fines have been issued for illegally dumped waste since April, as part of our work to crack down on antisocial behaviour in Westminster. Evidence captured on council CCTV is now routinely used by the police to support prosecutions and issue penalty notices, and the data shows that these targeted interventions are making a real impact.
Read about our enforcement activity (https://westminster.us1.list-manage.com/track/click?u=a50c8b0dd980669ef713b4cca&id=71a11ede80&e=7e37558eca)
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A green banner with text reading More From The City
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BRUNEL HAPPY HUB IS NOW OPEN! The Brunel Happy Hub – a vibrant new community space at the heart of the Brunel Estate in Westbourne Park – is now officially open to the public. The hub will be operated by Happy Lizzy Event Planning, in partnership with the council, and will offer a diverse programme of activities and services designed to support wellbeing, skills development and social connection.

This includes a community café, advice and support from Westminster services and Citizens Advice, access to local health checks, employment opportunities for young people, and a range of free or low‑cost adult activities such as gardening, cooking, sewing, arts and crafts, exercise sessions, games and social clubs.
Check out what the Brunel hub has to offer (https://westminster.us1.list-manage.com/track/click?u=a50c8b0dd980669ef713b4cca&id=811d6bffaf&e=7e37558eca)
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SMALL CHANGES, BIG SAVINGS: Many people think energy-saving changes don’t make much difference – but the truth is, small steps can lead to big savings. Simple actions like switching off unused appliances or installing energy-saving items can help reduce bills and make your home more comfortable. We’re here to support Westminster residents with friendly, practical advice. Book a FREE home energy advice visit from our energy advisors who can install small energy-saving measures and give tailored advice to help you cut costs. Watch the above video, then book online (https://westminster.us1.list-manage.com/track/click?u=a50c8b0dd980669ef713b4cca&id=6ddf6789d4&e=7e37558eca) or call 0300 365 3005.
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More than 2,000 social homes have benefitted from energy‑saving retrofits over the past few years, helping to make them warmer, greener and cheaper to heat. Improvements like internal wall insulation, solar panels and secondary glazing have helped to reduce energy bills while creating better air quality indoors. Funding is available for more residents to benefit (https://westminster.us1.list-manage.com/track/click?u=a50c8b0dd980669ef713b4cca&id=865124e6cb&e=7e37558eca) ; contact us if you want to find out more.
Get advice to help cut your energy bills (https://westminster.us1.list-manage.com/track/click?u=a50c8b0dd980669ef713b4cca&id=e4d6abd5d4&e=7e37558eca)
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NEW CITY PLAN ADOPTED: We formally adopted our new City Plan at the Full Council meeting on Wednesday. Now part of our statutory development plan, the updated plan sets out the new Retrofit First policy, requiring developers to fully explore all reasonable options for retrofitting and extending existing buildings before seeking permission for demolition and redevelopment. The plan also sets tougher affordable housing requirements and identifies four strategic sites with significant potential for mixed-use development including a long-term plan for a new, state-of-the-art St Mary’s Hospital.
Read about the new City Plan (https://westminster.us1.list-manage.com/track/click?u=a50c8b0dd980669ef713b4cca&id=3c67aba4e1&e=7e37558eca)
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HELP US END ROUGH SLEEPING: Westminster has the highest number of people sleeping rough in the UK. Every day, five more people face life on the streets. We’re working with partners such as The Connection at St Martin’s, St Mungo’s and The Passage to change this and help people rebuild their lives through housing, support, and hope. Your donation can make a real difference.
Learn about our charity partners (https://westminster.us1.list-manage.com/track/click?u=a50c8b0dd980669ef713b4cca&id=23fb7a874a&e=7e37558eca)
UPDATE ON CYBER SECURITY INCIDENT: Most council services are now operating as normal following the cyber security incident identified on Monday 24 November. Thank you for your continued patience while the remaining systems are safely brought back online.
* Waste – you can now report a missed collection, book bulky waste, and order recycling bags online
* Report It – You can continue to report street issues such as noise, abandoned vehicles and pollution. Most issues can be reported online, with others reported by phone or email. Full access to the Report It tool is expected in February.
* Planning – Planning applications can still be submitted through the Planning Portal. Please bear with us as we continue to experience some delays in processing applications
* Council rent payments – Direct Debits will not be taken in January and residents do not need to cancel them. We will be writing to residents on the payment options available, and any outstanding amount will be spread evenly to make it easier for residents to manage.

Check our service updates for more information (https://westminster.us1.list-manage.com/track/click?u=a50c8b0dd980669ef713b4cca&id=3ff0daf0eb&e=7e37558eca)
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JOIN US AT THE NEXT WESTMINSTER TOGETHER: Leader of the Council, Cllr Adam Hug is hosting the next Westminster Together event on 11 February, giving residents and businesses the chance to put questions to the Leader and our Cabinet Members. You can attend in person at the Abbey Centre, where you’ll also be able to speak with council officers before the Q&A session begins. Officers from teams including housing, environment, employment and community services will be available to help with your queries. Or you can watch the live stream online – and you can still put your questions to councillors.
* Where: In-person at the Abbey Centre, 34 Great Smith St (SW1P 3BU) or online
* When: Wednesday 11 February, 6pm to 8pm
+ 6pm to 7pm – speak with council officers on our information stalls
+ 7pm to 8pm – Q&A with councillors

Register to attend (https://westminster.us1.list-manage.com/track/click?u=a50c8b0dd980669ef713b4cca&id=9271acf427&e=7e37558eca)
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ENJOY WESTMINSTER WITH CITY SAVE: Our residents’ membership scheme is free to join and offers amazing discounts and savings including:
* 15% off Italian courses with Vivere L’Italiano (https://westminster.us1.list-manage.com/track/click?u=a50c8b0dd980669ef713b4cca&id=3dbac92e3c&e=7e37558eca)
* £5 lunchtime concert tickets at St Margaret’s Church, Westminster Abbey (https://westminster.us1.list-manage.com/track/click?u=a50c8b0dd980669ef713b4cca&id=19de8e80af&e=7e37558eca)
* 15% off at Vagabond Wines (https://westminster.us1.list-manage.com/track/click?u=a50c8b0dd980669ef713b4cca&id=912eae05ae&e=7e37558eca) in Victoria, Paddington and Charlotte Street
* Two-for-one entry to the Florence Nightingale Museum (https://westminster.us1.list-manage.com/track/click?u=a50c8b0dd980669ef713b4cca&id=08ea10cad8&e=7e37558eca)

Sign up for your free card (https://westminster.us1.list-manage.com/track/click?u=a50c8b0dd980669ef713b4cca&id=4175b36982&e=7e37558eca)
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A red banner with the words Have Your Say
GIVE YOUR VIEWS ON 2026/27 BUDGET PROPOSALS: We are preparing our annual Budget which will be considered by councillors at the beginning of March. It sets spending priorities for each council department and also decisions on council tax.

As part of that work, we’re holding three scrutiny meetings on 26, 28 and 29 January which allow councillors to examine potential spending and savings plans being put forward, and to get further feedback. These meetings are open to the public and you can also watch online.

Read the Budget Scrutiny Task Group papers (https://westminster.us1.list-manage.com/track/click?u=a50c8b0dd980669ef713b4cca&id=ddb12aa897&e=7e37558eca) and have your say by emailing YourWestminster at westminster.gov.uk (mailto:YourWestminster at westminster.gov.uk?subject=Feedback%20on%20the%20Budget%20) by 3 February, using the subject line ‘Feedback on the Budget’. The council’s cabinet is set to approve final proposals on 23 February and the Full Council will be asked to vote on the Budget and proposed council tax on 4 March.
Email your feedback on the Budget (mailto:YourWestminster at westminster.gov.uk?subject=Feedback%20on%20the%20Budget)
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CYCLING ON BAYSWATER ROAD: We want your views on proposals to make Bayswater Road a greener, safer, and more cyclist friendly environment. This consultation is part of the Cycle Movement Strategy, which aims to formalise a number of temporary cycle lanes to encourage more active travel, improve facilities for existing cyclists and enhance safety in Westminster.
Share your views (https://westminster.us1.list-manage.com/track/click?u=a50c8b0dd980669ef713b4cca&id=10712afe2c&e=7e37558eca)
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FINAL CHANCE TO HAVE YOUR SAY ON TACKLING ANTI-SOCIAL BEHAVIOUR: We’re consulting on expanding our Public Space Protection Order (PSPO) to cover other areas in Westminster. Our current PSPO covers the south of the city and targets behaviours including littering, abuse and visible drug use. Breaking a PSPO is a criminal offence and can lead to fines of up to £1,000.
Give your comments by 25 January (https://westminster.us1.list-manage.com/track/click?u=a50c8b0dd980669ef713b4cca&id=41ec27efcd&e=7e37558eca)
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A green banner with text reading Public Health Updates
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STILL GOT THE JANUARY BLUES? Loneliness can affect anyone, but older adults are often more at risk. In Westminster, one in three residents aged 65 and over live alone, and many experience feelings of isolation. Staying connected is vital for your health and wellbeing. The good news? There are plenty of free and welcoming activities across Westminster to help you meet new people and feel part of the community.

What’s on near you?
* Coffee mornings at local community centres
* Wellbeing walks (https://westminster.us1.list-manage.com/track/click?u=a50c8b0dd980669ef713b4cca&id=b9bebd2521&e=7e37558eca) in our beautiful parks
* Library groups for reading and conversation
* Volunteering opportunities to give back and make friends

Even small steps can make a big difference. Saying hello to a neighbour, joining a local group, or attending a community event can help you feel more connected.
Find activities and support today (https://westminster.us1.list-manage.com/track/click?u=a50c8b0dd980669ef713b4cca&id=3b5f221741&e=7e37558eca)
HELP SHAPE LOCAL SERVICES: We’re working with Imperial College London on the INTERACT Study, exploring loneliness and social connection across Westminster. This short, anonymous survey asks how you experience belonging and community – and your input will help shape local services that make our city more inclusive and connected.
Join the INTERACT study (https://westminster.us1.list-manage.com/track/click?u=a50c8b0dd980669ef713b4cca&id=941e25ddf5&e=7e37558eca)
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ARE YOU PREGNANT? There’s still time to top up your protection against flu before March. Pregnancy can make infections like flu hit harder, and vaccination is one of the simplest ways to reduce the risk of serious illness for you and your baby.

How to get vaccinated:
* Flu: Pregnant women can usually get their flu vaccination through their GP surgery, midwife, or a local pharmacy offering NHS flu vaccinations.
* COVID-19: If you are eligible for a COVID vaccination this season, you can book via the NHS website or call 119 for free (translation support is available).

If you’ve not had yours yet, book as soon as you can, so you’re protected for the rest of winter.
Book an appointment (https://westminster.us1.list-manage.com/track/click?u=a50c8b0dd980669ef713b4cca&id=30fead1ba7&e=7e37558eca)
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NEW YEAR, NEW YOU! A new you for the new year only starts when you decide. We’ve invested £2m in upgrading facilities across the city to create stunning accessible spaces to start or continue your fitness journey. Westminster residents can also sign up for a free ActiveWestminster card for further brilliant discounts and offers.

Register for free today (https://westminster.us1.list-manage.com/track/click?u=a50c8b0dd980669ef713b4cca&id=8b68a1b1ed&e=7e37558eca)
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Copyright © 2026 Westminster City Council, All rights reserved.
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