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<p class=MsoNormal>Dear Mrs Heinrich</p>
<p class=MsoNormal> </p>
<p class=MsoNormal><b>Reference 990152525</b></p>
<p class=MsoNormal> </p>
<p class=MsoNormal style='text-align:justify'><b><span style='color:black;
background:white'>WPA Healthcare</span></b></p>
<p class=MsoNormal style='text-align:justify'> </p>
<p class=MsoNormal style='text-align:justify'><span style='color:black;
background:white'>Thank you for your interest in WPA's range of healthcare
policies for your daughter Anna. I hope the literature pack provided you with
sufficient information to enable you to come to a decision. It is part of our
vision at WPA to exceed our customers' expectations. Here are a few reasons
why:</span></p>
<p class=MsoNormal style='text-align:justify'> </p>
<p class=MsoNormal style='text-align:justify'><b><span style='color:black;
background:white'>WPA is your guarantee</span></b></p>
<p class=MsoNormal style='text-align:justify'> </p>
<p class=MsoNormal style='text-align:justify'><span style='color:black;
background:white'>We realise that buying insurance is not just about the
product. You also want to know that you will be well looked after by your
provider. At WPA we pride ourselves on our exemplary customer service and are
proud of the four highly regarded British Standards Accreditations we hold
across our company: </span></p>
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<ul style='margin-top:0cm' type=disc>
<li class=MsoNormal style='text-align:justify;line-height:115%'><span
style='color:black;background:white'>ISO 9001 - Quality Management Systems</span></li>
<li class=MsoNormal style='text-align:justify;line-height:115%'><span
style='color:black;background:white'>ISO 22301 - Business Continuity
Management</span></li>
<li class=MsoNormal style='text-align:justify;line-height:115%'><span
style='color:black;background:white'>ISO 14001 - Environmental Management</span></li>
<li class=MsoNormal style='text-align:justify;line-height:115%'><span
style='color:black;background:white'>ISO/IEC 27001 - Information Security
Management </span></li>
</ul>
<p class=MsoNormal style='text-align:justify'> </p>
<p class=MsoNormal style='text-align:justify'><b><span style='color:black;
background:white'>The Right Choice</span></b></p>
<p class=MsoNormal style='text-align:justify'> </p>
<p class=MsoNormal style='text-align:justify'><span style='color:black;
background:white'>If you would like to discuss your daughter’s requirements
further please contact me on <b>0800 783 3 783</b> and don't forget that I can
also arrange for your local WPA Healthcare Partner to visit at a convenient
time and location to help you choose the right cover. They can also provide
on-going support with the administration of your policy.</span></p>
<p class=MsoNormal style='text-align:justify'> </p>
<p class=MsoNormal>Kind regards</p>
<p class=MsoNormal> </p>
<p class=MsoNormal>Sarah</p>
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<p class=MsoNormal><b><span style='color:#000055'>Sarah Hooper</span></b><span
style='color:#000055'><br>
<i>Business Development Consultant, WPA</i></span></p>
<p class=MsoNormal><span style='font-family:Wingdings;color:#000055'>(</span><span
style='color:#000055'> <i>0800 783 3 783</i></span><br>
<span style='font-family:Wingdings;color:#000055'>*</span><span
style='color:#000055'> <i>individualsales@wpa.org.uk</i></span></p>
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<font face="Tahoma" color="#000000"><font size="2">The WPA Group provides insurance products through Western Provident Association Ltd and non-insurance services through WPA Protocol Plc, which is the administrator of healthcare schemes funded by employers.</font>
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<td><font face="Tahoma" color="#666666"><font size="1"><b>Disclaimer</b> <br />Emails are not always secure and they may be intercepted or changed after they have been sent. The WPA Group does not accept liability if this happens.<br /><br />If you have received this email by mistake, please notify the sender at once that it has been received in error and then delete it and any attachments without copying, using or sharing its contents.<br /><br />This message does not create or change any contract. The WPA Group does not accept responsibility for damage caused by any viruses contained in this email or its attachments. Emails, including their contents, may be monitored under the WPA Group's security procedures.<br /><br /></font></font></td></tr></tbody></table>
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Western Provident Association Limited, registered in England and Wales under Company No: 475557<br />
and authorised by the Prudential Regulation Authority and regulated by<br />
the Financial Conduct Authority and the Prudential Regulation Authority. Ref 202608<br /><br />
WPA Protocol Plc, registered in England and Wales under Company No: 2755175<br />
and is an Appointed Representative of Western Provident Association Limited<br /><br />
WPA Healthcare Practice Plc, registered in England and Wales under Company No: 7320330<br />
and is authorised and regulated by the Financial Conduct Authority Ref: 757721<br /><br />
The Registered Office for Western Provident Association Limited, WPA Protocol Plc and WPA Healthcare Practice Plc is Rivergate House, Blackbrook Park,<br />
Taunton, Somerset, TA1 2PE<br />
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