<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div><span></span></div><div><meta http-equiv="content-type" content="text/html; charset=utf-8">Dear both<div><br></div><div>I thought I would put my thoughts in writing first to discuss last nights event. I welcome your response back by email or telephone.</div><div><br></div><div>I made a mistake. And I totally appreciate the stress it has put you under. As you know from last year’s event I pride myself in offering excellent customer service so this is totally out of the ordinary. </div><div><br></div><div>Why did I make that mistake? Unfortunately I have been In and out of hospital for the last month with serious health issues and only got back home Saturday morning. I typed the brief to my team from my hospital bed and i visibly didn’t pay enough attention to the fine details.</div><div>I appreciate this is not your problem but I wanted to explain why I wasn’t on top of my game like I usually am.</div><div><br></div><div>My main objective when the mistake was flagged up was to minimise the consequences so that your guests would still have a great experience.</div><div>I sped up the team, offered to deliver pizza or donuts to you to help in the meantime but it felt that your disappointment in the delay meant that you just simply didn’t want us there at all. My chefs arrived at 7pm and would have been ready to serve by 7:30, so 1h later than initially planned. Although it was later on the schedule I believe your party would have still enjoyed the crepes and as discussed we would have stayed as long as you wished.</div><div><br></div><div>I apologise for the mistake, but to me, these things can unfortunately happen and I believe the most important reaction is to try to fix things the best way possible, which I believe i tried as hard as I could. </div><div><br></div><div>Before I issue a refund I would like to hear your thoughts and see if there is anything else I could have done to minimise the impact of that mistake so that this doesn’t happen ever again. </div><div><br></div><div>Kind regards</div><div><br></div><div>Raphaëlle </div><div><div id="AppleMailSignature"><br></div><div><br>On 3 Nov 2018, at 10:11, Isaac Heinrich <<a href="mailto:isaac@cardonet.co.uk">isaac@cardonet.co.uk</a>> wrote:<br><br></div><blockquote type="cite"><div>
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<div dir="auto">Hi Raphi,</div><div dir="auto"><br></div><div dir="auto">Thanks - looking forward to seeing you this evening!</div><div dir="auto"><br></div><div dir="auto">Regards,</div><div dir="auto"><br></div><div dir="auto">Isaac</div><div dir="auto"><br></div><div dir="auto"><br></div>
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<p style="color: black; font-size: 10pt; font-family: sans-serif; margin: 8pt 0;">On 1 November 2018 10:23:03 Simmons Creperie <<a href="mailto:hello@simmonscreperie.com">hello@simmonscreperie.com</a>> wrote:</p>
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All received, thank you very much!<br><br><div id="AppleMailSignature">Sent from my iPhone</div><div><br>On 31 Oct 2018, at 23:02, <<a href="mailto:family@heinrich.co.uk">family@heinrich.co.uk</a>> <<a href="mailto:family@heinrich.co.uk">family@heinrich.co.uk</a>> wrote:<br><br></div><blockquote type="cite"><div><div class="WordSection1"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US">Hi Raphi,<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US">The balance of £499.00 was paid into your bank account today.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US">Thank you and see you on Saturday.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US">Regards,<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US">Isaac<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><image002.png><o:p></o:p></span></p></div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p><div><div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Family <<a href="mailto:family-bounces@heinrich.co.uk">family-bounces@heinrich.co.uk</a>> <b>On Behalf Of </b>Simmons Creperie<br><b>Sent:</b> 31 October 2018 11:46<br><b>To:</b> 'Antonella Santini' <<a href="mailto:antonellasantini@me.com">antonellasantini@me.com</a>><br><b>Cc:</b> <a href="mailto:family@heinrich.co.uk">family@heinrich.co.uk</a>; <a href="mailto:isaac@heinrich.co.uk">isaac@heinrich.co.uk</a><br><b>Subject:</b> RE: General Enquiry from the Simmons Creperie Website<o:p></o:p></span></p></div></div><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hi Antonella<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">The balance is due at your earliest convenience. Please find a copy of the invoice attached.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Kind regards<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Raphi<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> Antonella Santini [<a href="mailto:antonellasantini@me.com">mailto:antonellasantini@me.com</a>] <br><b>Sent:</b> 30 October 2018 10:10<br><b>To:</b> Simmons Creperie<br><b>Cc:</b> <a href="mailto:isaac@heinrich.co.uk">isaac@heinrich.co.uk</a>; <a href="mailto:family@heinrich.co.uk">family@heinrich.co.uk</a><br><b>Subject:</b> Re: General Enquiry from the Simmons Creperie Website<o:p></o:p></span></p></div></div><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">Thanks Raphi. <o:p></o:p></p><div><p class="MsoNormal">My husband asked me how/ when you would line us to pay the balance of your invoice. <o:p></o:p></p></div><div><p class="MsoNormal">He is cc in this email. <o:p></o:p></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt">Please, let us know. Thanks. <o:p></o:p></p><div id="AppleMailSignature"><p class="MsoNormal">Antonella<o:p></o:p></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt"><br>On 30 Oct 2018, at 10:01, Simmons Creperie <<a href="mailto:hello@simmonscreperie.com">hello@simmonscreperie.com</a>> wrote:<o:p></o:p></p></div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hello Antonella</span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">That all looks perfect! I won’t be present on Saturday but my wonderful manager David assisted by Natalia will be your chefs. They will arrive around 5:30pm to set up.</span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Have a lovely party and we can catch up on Monday to see how things went</span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Kind regards</span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Raphi</span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> <a href="mailto:antonella@santini.co.uk">antonella@santini.co.uk</a> [<a href="mailto:antonella@santini.co.uk">mailto:antonella@santini.co.uk</a>] <br><b>Sent:</b> 29 October 2018 20:05<br><b>To:</b> Simmons Creperie<br><b>Cc:</b> Isaac Heinrich<br><b>Subject:</b> Fwd: General Enquiry from the Simmons Creperie Website</span><o:p></o:p></p></div></div><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal">Good evening Raphi.<o:p></o:p></p><div><p class="MsoNormal"> <o:p></o:p></p></div><div><p class="MsoNormal">I am copying and pasting our party's settings of last year. As mentioned in my previous email, we just would like to replicate the formula.<o:p></o:p></p></div><div><p class="MsoNormal"> <o:p></o:p></p></div><div><p class="MsoNormal">Could you kindly confirm that this looks confirmed from your end as well? <o:p></o:p></p></div><div><p class="MsoNormal"> <o:p></o:p></p></div><div><p class="MsoNormal">Thanks. Looking forward to seeing you on the 3rd.<o:p></o:p></p></div><div><p class="MsoNormal"> <o:p></o:p></p></div><div><p class="MsoNormal">Regards<o:p></o:p></p></div><div><p class="MsoNormal"> <o:p></o:p></p></div><div><p class="MsoNormal">Antonella<o:p></o:p></p></div><div><p class="MsoNormal"> <o:p></o:p></p></div><div><p class="MsoNormal"> <o:p></o:p></p></div><div><p class="MsoNormal"><image001.png><o:p></o:p></p><div><p class="MsoNormal" style="margin-bottom:12.0pt"><br><br><o:p></o:p></p><div><p class="MsoNormal">Begin forwarded message:<o:p></o:p></p></div><p class="MsoNormal"> <o:p></o:p></p><div><p class="MsoNormal"><b><span style="font-family:"Helvetica",sans-serif">From: </span></b><span style="font-family:"Helvetica",sans-serif">Simmons Creperie <<a href="mailto:hello@simmonscreperie.com">hello@simmonscreperie.com</a>></span><o:p></o:p></p></div><div><p class="MsoNormal"><b><span style="font-family:"Helvetica",sans-serif">Subject: Re: General Enquiry from the Simmons Creperie Website</span></b><o:p></o:p></p></div><div><p class="MsoNormal"><b><span style="font-family:"Helvetica",sans-serif">Date: </span></b><span style="font-family:"Helvetica",sans-serif">19 October 2018 at 11:04:57 BST</span><o:p></o:p></p></div><div><p class="MsoNormal"><b><span style="font-family:"Helvetica",sans-serif">To: </span></b><span style="font-family:"Helvetica",sans-serif"><a href="mailto:antonella@santini.co.uk">antonella@santini.co.uk</a></span><o:p></o:p></p></div><div><p class="MsoNormal"><b><span style="font-family:"Helvetica",sans-serif">Cc: </span></b><span style="font-family:"Helvetica",sans-serif">Isaac and Antonella Heinrich <<a href="mailto:family@heinrich.co.uk">family@heinrich.co.uk</a>></span><o:p></o:p></p></div><p class="MsoNormal"> <o:p></o:p></p><div><div><p class="MsoNormal">Hi Antonella <o:p></o:p></p><div><p class="MsoNormal"> <o:p></o:p></p></div><div><p class="MsoNormal">Sounds great, everything all set from our end too!<o:p></o:p></p></div><div><p class="MsoNormal"> <o:p></o:p></p></div><div><p class="MsoNormal">Kind regards<o:p></o:p></p></div><div><p class="MsoNormal"> <o:p></o:p></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt">Raphi<o:p></o:p></p><div><p class="MsoNormal">Sent from my iPhone<o:p></o:p></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt"><br>On 19 Oct 2018, at 06:05, <a href="mailto:antonella@santini.co.uk">antonella@santini.co.uk</a> wrote:<o:p></o:p></p></div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><div><p class="MsoNormal">Hello Raphi,<o:p></o:p></p><div><p class="MsoNormal"> <o:p></o:p></p></div><div><p class="MsoNormal">Just touching base a couple of weeks ahead of the party.<o:p></o:p></p></div><div><p class="MsoNormal"> <o:p></o:p></p></div><div><p class="MsoNormal">Everything is confirmed on our side. We are expecting approx. the same number of people of last year (60-ish adults and 10-ish young kids).<o:p></o:p></p></div><div><p class="MsoNormal"> <o:p></o:p></p></div><div><p class="MsoNormal">We will have some canapees going around and drinks. Main dish:) will be your crêpes.<o:p></o:p></p></div><div><p class="MsoNormal"> <o:p></o:p></p></div><div><p class="MsoNormal">Please, let us know if everything is good from your side and what else do you need to know from us.<o:p></o:p></p></div><div><p class="MsoNormal"> <o:p></o:p></p></div><div><p class="MsoNormal">Thanks!<o:p></o:p></p></div><div><p class="MsoNormal"> <o:p></o:p></p></div><div><p class="MsoNormal">Regards<o:p></o:p></p></div><div><p class="MsoNormal"> <o:p></o:p></p></div><div><p class="MsoNormal">Antonella<o:p></o:p></p><div><p class="MsoNormal"> <o:p></o:p></p></div><div><p class="MsoNormal"> <o:p></o:p></p><div><p class="MsoNormal" style="margin-bottom:12.0pt"><br><br><o:p></o:p></p><div><p class="MsoNormal">On 13 Sep 2017, at 14:46, Simmons Creperie <<a href="mailto:hello@simmonscreperie.com">hello@simmonscreperie.com</a>> wrote:<o:p></o:p></p></div><p class="MsoNormal"> <o:p></o:p></p><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Dear Isaac and Antonella</span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I confirm the deposit has been received and your booking is complete. Thank you very much!</span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Kind regards</span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Raphi</span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p></div><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm"><div><p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span class="apple-converted-space"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> </span></span><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Isaac Heinrich [<a href="mailto:isaac@cardonet.co.uk"><span style="color:purple">mailto:isaac@cardonet.co.uk</span></a>]<span class="apple-converted-space"> </span><b>On Behalf Of<span class="apple-converted-space"> </span></b><a href="mailto:isaac@heinrich.co.uk"><span style="color:purple">isaac@heinrich.co.uk</span></a><br><b>Sent:</b><span class="apple-converted-space"> </span>12 September 2017 16:50<br><b>To:</b><span class="apple-converted-space"> </span>'Simmons Creperie'<br><b>Cc:</b><span class="apple-converted-space"> </span><a href="mailto:antonella@santini.co.uk"><span style="color:purple">antonella@santini.co.uk</span></a><br><b>Subject:</b><span class="apple-converted-space"> </span>RE: General Enquiry from the Simmons Creperie Website</span><o:p></o:p></p></div></div></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Hi Raphi,</span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thank you - the amount of £215 has been transferred to your bank account today.</span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The reference for the transaction is ‘177 Sutherland Ave’.</span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I would appreciate if you could confirm receipt of the deposit.</span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Best regards,</span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Isaac</span><o:p></o:p></p></div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p></div></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p></div><div><div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm"><div><p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span class="apple-converted-space"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Simmons Creperie [<a href="mailto:hello@simmonscreperie.com"><span style="color:purple">mailto:hello@simmonscreperie.com</span></a>]<span class="apple-converted-space"> </span><br><b>Sent:</b><span class="apple-converted-space"> </span>12 September 2017 15:59<br><b>To:</b><span class="apple-converted-space"> </span><a href="mailto:isaac@heinrich.co.uk"><span style="color:purple">isaac@heinrich.co.uk</span></a><br><b>Cc:</b><span class="apple-converted-space"> </span><a href="mailto:antonella@santini.co.uk"><span style="color:purple">antonella@santini.co.uk</span></a><br><b>Subject:</b><span class="apple-converted-space"> </span>RE: General Enquiry from the Simmons Creperie Website</span><o:p></o:p></p></div></div></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Here you go Isaac. Payment by BACS or cheque is ideal<span class="apple-converted-space"> </span></span><span style="font-size:11.0pt;font-family:Wingdings;color:#1F497D">J</span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Many thanks</span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Kind regards</span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Raphi</span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p></div><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm"><div><p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span class="apple-converted-space"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> </span></span><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Isaac Heinrich [<a href="mailto:isaac@cardonet.co.uk"><span style="color:purple">mailto:isaac@cardonet.co.uk</span></a>]<span class="apple-converted-space"> </span><b>On Behalf Of<span class="apple-converted-space"> </span></b><a href="mailto:isaac@heinrich.co.uk"><span style="color:purple">isaac@heinrich.co.uk</span></a><br><b>Sent:</b><span class="apple-converted-space"> </span>12 September 2017 12:58<br><b>To:</b><span class="apple-converted-space"> </span>'Simmons Creperie'<br><b>Cc:</b><span class="apple-converted-space"> </span><a href="mailto:antonella@santini.co.uk"><span style="color:purple">antonella@santini.co.uk</span></a><br><b>Subject:</b><span class="apple-converted-space"> </span>RE: General Enquiry from the Simmons Creperie Website</span><o:p></o:p></p></div></div></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Dear Raphaelle,</span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thank you for your email.</span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Can you please forward me a copy of the invoice, specifying the requested deposit amount and your preferred method of payment.</span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Best Regards,</span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Isaac Heinrich</span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">M: 07941 388 389</span><o:p></o:p></p></div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p></div></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p></div><div><div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm"><div><p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span class="apple-converted-space"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="mailto:antonella@santini.co.uk"><span style="color:purple">antonella@santini.co.uk</span></a><span class="apple-converted-space"> </span>[<a href="mailto:antonella@santini.co.uk"><span style="color:purple">mailto:antonella@santini.co.uk</span></a>]<span class="apple-converted-space"> </span><br><b>Sent:</b><span class="apple-converted-space"> </span>12 September 2017 12:34<br><b>To:</b><span class="apple-converted-space"> </span>Simmons Creperie <<a href="mailto:hello@simmonscreperie.com"><span style="color:purple">hello@simmonscreperie.com</span></a>><br><b>Cc:</b><span class="apple-converted-space"> </span>Isaac Heinrich <<a href="mailto:isaac@heinrich.co.uk"><span style="color:purple">isaac@heinrich.co.uk</span></a>><br><b>Subject:</b><span class="apple-converted-space"> </span>Re: General Enquiry from the Simmons Creperie Website</span><o:p></o:p></p></div></div></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thanks Raphi.</span><o:p></o:p></p></div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I am cc-ing your email to my husband so he can proceed to the payment.</span><o:p></o:p></p></div></div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p></div></div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Isaac, please see invoice attached.</span><o:p></o:p></p></div></div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p></div></div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thanks</span><o:p></o:p></p></div><div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">On 12 Sep 2017, at 10:24, Simmons Creperie <<a href="mailto:hello@simmonscreperie.com"><span style="color:purple">hello@simmonscreperie.com</span></a>> wrote:</span><o:p></o:p></p></div></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p></div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Many thanks Antonella! Here is the invoice for you.</span><o:p></o:p></p></div></div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p></div></div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Kind regards</span><o:p></o:p></p></div></div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p></div></div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Raphi</span><o:p></o:p></p></div></div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p></div></div><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm"><div><div><p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span class="apple-converted-space"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> </span></span><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><a href="mailto:antonella@santini.co.uk"><span style="color:purple">antonella@santini.co.uk</span></a><span class="apple-converted-space"> </span>[<a href="mailto:antonella@santini.co.uk"><span style="color:purple">mailto:antonella@santini.co.uk</span></a>]<span class="apple-converted-space"> </span><br><b>Sent:</b><span class="apple-converted-space"> </span>09 September 2017 05:54<br><b>To:</b><span class="apple-converted-space"> </span>Simmons Creperie<br><b>Subject:</b><span class="apple-converted-space"> </span>Re: General Enquiry from the Simmons Creperie Website</span><o:p></o:p></p></div></div></div></div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div><div><div><p class="MsoNormal">Thanks Raphi.<o:p></o:p></p></div></div><div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal"><b>Address</b>: 177 Sutherland Avenue<o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal"><b>Extra gourmet toppings; NO</b>, thanks<o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal"><b>Service times</b><span class="apple-converted-space"> </span>: this is a tricky one. How the party goes, guests arrive from 6:00 pm and if weather is decent, they scatter in the communal garden. The bonfire starts at 6:30 pm and fireworks are at 7:00 pm. That means that the majority of the guests tend to eat after watching the fireworks, but some teens probably will need food before/during fireworks as well. <o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal">So the<span class="apple-converted-space"> </span><b>service time will be from 6:30 pm to 8:30 pm 2 hours</b><o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal">Thanks! <o:p></o:p></p></div></div><div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><div><div><div><p class="MsoNormal">On 8 Sep 2017, at 14:15, Simmons Creperie <<a href="mailto:hello@simmonscreperie.com"><span style="color:purple">hello@simmonscreperie.com</span></a>> wrote:<o:p></o:p></p></div></div></div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div><div><div><div><div><div><p class="MsoNormal">Hi Antonella<o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal">Great! I'll raise an invoice for the deposit. If you could please just confirm the address of the event, if you want any extra gourmet toppings and confirm service times <o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal">Have a lovely week end<o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal">Kind regards<o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal">Raphi<br><br>Sent from my iPhone<o:p></o:p></p></div></div></div><div><p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size:10.5pt;font-family:LucidaGrande">On 8 Sep 2017, at 12:40,<span class="apple-converted-space"> </span><a href="mailto:antonella@santini.co.uk"><span style="color:purple">antonella@santini.co.uk</span></a><span class="apple-converted-space"> </span>wrote:</span><o:p></o:p></p><div><p class="MsoNormal"><span style="font-size:10.5pt;font-family:LucidaGrande"> </span><o:p></o:p></p></div></div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><div><div><div><p class="MsoNormal">Hi Raphi,<o:p></o:p></p></div></div><div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal">Proposal if fine and thanks for yesterday`s call.<o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal">Please, let me know how/when (credit card over phone?) can we arrange the deposit`s payment.<o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal">Thanks<o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal">Regards<o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal">A.<o:p></o:p></p></div></div><div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><div><div><div><p class="MsoNormal">On 5 Sep 2017, at 16:13, Simmons Creperie <<a href="mailto:hello@simmonscreperie.com"><span style="color:purple">hello@simmonscreperie.com</span></a>> wrote:<o:p></o:p></p></div></div></div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div><div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Dear Antonella,</span><o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thank you for these details and your message and apologies for the delay in getting back to you, its’ been a been hectic this week with kids going back to school!</span><o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Please find a proposal attached based on your requirements. 50pp is the ideal size party for 2 chefs which means there shouldn’t be more than a few minutes of queuing for your guests.</span><o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Any question let me know, I’m here to help!</span><o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Kind regards</span><o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Raphi</span><o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p></div></div></div><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm"><div><div><div><p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span class="apple-converted-space"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> </span></span><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Antonella Santini [<a href="mailto:antonella@santini.co.uk"><span style="color:purple">mailto:antonella@santini.co.uk</span></a>]<span class="apple-converted-space"> </span><br><b>Sent:</b><span class="apple-converted-space"> </span>05 September 2017 15:17<br><b>To:</b><span class="apple-converted-space"> </span>Simmons Creperie<br><b>Subject:</b><span class="apple-converted-space"> </span>Fwd: General Enquiry from the Simmons Creperie Website</span><o:p></o:p></p></div></div></div></div></div><div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div><div><div><div><p class="MsoNormal">Hello Raphaelle,<o:p></o:p></p></div></div></div><div><div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal">Thank you again for your email. <o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal">Could you please let me know if the below requirements are ok with you? <o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal">In case you are not available, I would have eventually to find an alternative catering.<o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal">Looking forward to hearing from you.<o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal">Best<o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal">A.<o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div><div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><div><div><div><div><p class="MsoNormal">Begin forwarded message:<o:p></o:p></p></div></div></div></div><div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div><div><div><div><div><p class="MsoNormal"><b><span style="font-family:"Helvetica",sans-serif">From:<span class="apple-converted-space"> </span></span></b><span style="font-family:"Helvetica",sans-serif"><a href="mailto:antonella@santini.co.uk"><span style="color:purple">antonella@santini.co.uk</span></a></span><o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"><b><span style="font-family:"Helvetica",sans-serif">Subject: Re: General Enquiry from the Simmons Creperie Website</span></b><o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"><b><span style="font-family:"Helvetica",sans-serif">Date:<span class="apple-converted-space"> </span></span></b><span style="font-family:"Helvetica",sans-serif">4 September 2017 at 16:04:51 BST</span><o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"><b><span style="font-family:"Helvetica",sans-serif">To:<span class="apple-converted-space"> </span></span></b><span style="font-family:"Helvetica",sans-serif">Simmons Creperie <<a href="mailto:hello@simmonscreperie.com"><span style="color:purple">hello@simmonscreperie.com</span></a>></span><o:p></o:p></p></div></div></div></div><div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div><div><div><div><div><div><p class="MsoNormal">Thanks for your email.<o:p></o:p></p></div></div></div><div><div><div><div><p class="MsoNormal">Just left a short message (dog started to bark:)!<o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal">Here are the answers to your questions;<o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div></div><div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><div style="margin-left:36.0pt"><div><div><div><p class="MsoNormal" style="text-indent:-18.0pt"><span style="font-size:7.0pt;color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Postcode of the event</span><o:p></o:p></p></div></div></div></div></blockquote><div><div><p class="MsoNormal" style="margin-bottom:12.0pt">W9 1ET<o:p></o:p></p></div></div><div style="margin-left:36.0pt"><div><div><div><p class="MsoNormal" style="text-indent:-18.0pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">-</span><span style="font-size:7.0pt;color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Approximate time of service (from…until)</span><o:p></o:p></p></div></div></div></div><div><div><p class="MsoNormal" style="margin-bottom:12.0pt">6:00/6:30 pm to 8:30/9:00 <o:p></o:p></p></div></div><div style="margin-left:36.0pt"><div><div><div><p class="MsoNormal" style="text-indent:-18.0pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">-</span><span style="font-size:7.0pt;color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Number of guests</span><o:p></o:p></p></div></div></div></div><div><div><p class="MsoNormal" style="margin-bottom:12.0pt">Approx 50<o:p></o:p></p></div></div><div style="margin-left:36.0pt"><div><div><div><p class="MsoNormal" style="text-indent:-18.0pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">-</span><span style="font-size:7.0pt;color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Would you like sweet and savoury crepes or sweet only?</span><o:p></o:p></p></div></div></div></div><div><div><p class="MsoNormal" style="margin-bottom:12.0pt">Both<o:p></o:p></p></div></div><div style="margin-left:36.0pt"><div><div><div><p class="MsoNormal" style="text-indent:-18.0pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">-</span><span style="font-size:7.0pt;color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Would we be the main caterer or will there be other foods on offer?</span><o:p></o:p></p></div></div></div></div><div><div><div><p class="MsoNormal">Main for sure, but I can consider something else (finger food) to help if people are “queuing” for the crêpes.<o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal">Please, give me a call (07941 333123) so we can discuss further details.<o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div></div><div><div><div><p class="MsoNormal" style="margin-bottom:12.0pt">Thanks!<o:p></o:p></p></div></div><div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p></div></div></div></div><div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><div><div><div><div><p class="MsoNormal">On 4 Sep 2017, at 15:05, Simmons Creperie <<a href="mailto:hello@simmonscreperie.com"><span style="color:purple">hello@simmonscreperie.com</span></a>> wrote:<o:p></o:p></p></div></div></div></div><div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div><div><div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Dear Antonella</span><o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thank you very much for your request, we would be delighted to help!</span><o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">In order to provide you with an accurate quote, could you please just advise on a few details:</span><o:p></o:p></p></div></div></div></div><div style="margin-left:36.0pt"><div><div><div><p class="MsoNormal" style="text-indent:-18.0pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">-</span><span style="font-size:7.0pt;color:#1F497D"> <span class="apple-converted-space"> </span></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Postcode of the event</span><o:p></o:p></p></div></div></div></div><div style="margin-left:36.0pt"><div><div><div><p class="MsoNormal" style="text-indent:-18.0pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">-</span><span style="font-size:7.0pt;color:#1F497D"> <span class="apple-converted-space"> </span></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Approximate time of service (from…until)</span><o:p></o:p></p></div></div></div></div><div style="margin-left:36.0pt"><div><div><div><p class="MsoNormal" style="text-indent:-18.0pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">-</span><span style="font-size:7.0pt;color:#1F497D"> <span class="apple-converted-space"> </span></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Number of guests</span><o:p></o:p></p></div></div></div></div><div style="margin-left:36.0pt"><div><div><div><p class="MsoNormal" style="text-indent:-18.0pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">-</span><span style="font-size:7.0pt;color:#1F497D"> <span class="apple-converted-space"> </span></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Would you like sweet and savoury crepes or sweet only?</span><o:p></o:p></p></div></div></div></div><div style="margin-left:36.0pt"><div><div><div><p class="MsoNormal" style="text-indent:-18.0pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">-</span><span style="font-size:7.0pt;color:#1F497D"> <span class="apple-converted-space"> </span></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Would we be the main caterer or will there be other foods on offer?</span><o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Many thanks!</span><o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Kind regards</span><o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Raphaelle</span><o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"><image001.jpg><o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"><b><span lang="FR-BE" style="font-family:"Adobe Fan Heiti Std B";color:#002060">Traditional crepes & galettes</span></b><o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"><b><span lang="FR-BE" style="font-family:"Adobe Fan Heiti Std B";color:#002060">07815530360<span class="apple-converted-space"> </span></span></b><b><span style="font-family:"Adobe Fan Heiti Std B";color:#002060">–<span class="apple-converted-space"> </span></span></b><a href="http://www.simmonscreperie.com/"><b><span lang="FR-BE" style="font-family:"Adobe Fan Heiti Std B";color:purple">www.simmonscreperie.com</span></b></a><o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"><image002.png><o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span class="apple-converted-space"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> </span></span><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Antonella [<a href="mailto:antonella@santini.co.uk"><span style="color:purple">mailto:antonella@santini.co.uk</span></a>]<span class="apple-converted-space"> </span><br><b>Sent:</b><span class="apple-converted-space"> </span>04 September 2017 06:43<br><b>To:</b><span class="apple-converted-space"> </span><a href="mailto:hello@simmonscreperie.com"><span style="color:purple">hello@simmonscreperie.com</span></a><br><b>Subject:</b><span class="apple-converted-space"> </span>General Enquiry from the Simmons Creperie Website</span><o:p></o:p></p></div></div></div></div><div><div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div></div><div><div><div><p class="MsoNormal">From: Antonella<br>Contact Number: Santini<br>Email Address:<span class="apple-converted-space"> </span><a href="mailto:antonella@santini.co.uk"><span style="color:purple">antonella@santini.co.uk</span></a><br>Event Type: Private Parties<br>Event Date: Saturday 4th November 2017<br>Hear about us:<br>Google Search<br>Comments:<br>Guy Fawkes party (fireworks in communal garden). Party in our own patio (weather permitting) and house<o:p></o:p></p></div></div></div></div></blockquote></div><div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div></div></div></div></blockquote></div><div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div></div><div><div><p class="MsoNormal"><Proposal Antonella 04.11.2017.pdf><o:p></o:p></p></div></div></div></blockquote></div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div></div></blockquote></div></div></blockquote></div><div><div><p class="MsoNormal"> <o:p></o:p></p></div></div></div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><Invoice Antonella 04.11.2017.pdf></span><o:p></o:p></p></div></div></blockquote></div></div></div></div><p class="MsoNormal"> <o:p></o:p></p></div></div></div></blockquote></div></div></div></div><p class="MsoNormal"> <o:p></o:p></p></div></div></blockquote></div></div></div></blockquote></blockquote>
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