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<div class="preheader" style="font-size: 1px; color: #ffffff; display: none !important; mso-hide: all;">Your HomeCare agreement is about to renew</div>
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<td align="left" valign="middle" class="h3 c" style="padding-bottom: 20px; font-family: 'BG Flame', Arial, Helvetica, sans-serif; color: #333f48; font-size: 18px; line-height: 22px; text-decoration: none;"><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:19px;color:#333f48;font-style:normal;font-weight:normal;">Hello Ms Santini</span></div><div><span style="font-size:13px;"> </span></div><div style="text-align:left;"></div><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:19px;color:#333f48;font-style:normal;font-weight:normal;">We've noticed that your HomeCare runs out on 3</span><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:8px;color:#333f48;font-style:normal;vertical-align:super;font-weight:normal;">rd</span><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:19px;color:#333f48;font-style:normal;font-weight:normal;"> September 2020, but don't worry, as you pay by Direct Debit it’ll automatically renew. With 24/7 support and access to thousands of engineers, we'll keep you covered against unexpected breakdowns. </span></div><div><span style="font-size:19px;"> </span></div><div style="text-align:left;"></div><div style="text-align:left;"></div><!--[if mso]><center><![endif]--><table cellspacing="0" cellpadding="0" width="100%" style="border:1px solid #00a9e0;border-bottom-left-radius:19px 19px;margin:auto;"><tbody><tr><td valign="top" width="3%" ><span style="line-height:9px;"> </span><div style="text-align:left;"></div></td><td valign="top" width="94%" ><span style="line-height:9px;"> </span><div style="text-align:left;"></div></td><td valign="top" width="3%" ><span style="line-height:9px;"> </span><div style="text-align:left;"></div></td></tr><tr><td valign="top" width="3%" ><span style="line-height:17px;"> </span><div style="text-align:left;"></div></td><td valign="top" width="94%" ><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:18px;color:#00a9e0;font-style:normal;font-weight:bold;">Here's a reminder of your cover</span></div><div style="text-align:left;"><span style="font-family:Arial;font-size:9px;color:#000000;font-style:normal;font-weight:normal;"> <span> </span><span> </span></span></div><div style="text-align:left;"></div><!--[if mso]><center><![endif]--><table cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;border-style:none;margin:auto;"><tbody><tr><td valign="top" width="7%" ><div style="text-align:center;"><span style="font-family:Wingdings;font-size:11px;color:#319b42;font-style:normal;font-weight:bold;">ü</span></div></td><td valign="top" width="93%" ><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:13px;color:#333f48;font-style:normal;font-weight:normal;">HomeCare Four - Boiler, controls and central heating cover including an annual service, plus repairs to plumbing, drains and home electrics</span></div></td></tr></tbody></table><!--[if mso]></center><![endif]--><div style="text-align:left;"></div></td><td valign="top" width="3%" ><span style="line-height:17px;"> </span><div style="text-align:left;"></div></td></tr><tr><td valign="top" width="3%" ><span style="line-height:9px;"> </span><div style="text-align:left;"></div></td><td valign="top" width="94%" ><span style="line-height:9px;"> </span><div style="text-align:left;"></div></td><td valign="top" width="3%" ><span style="line-height:9px;"> </span><div style="text-align:left;"></div></td></tr></tbody></table><!--[if mso]></center><![endif]--><div style="text-align:left;"></div><div><span style="font-size:13px;"> </span></div><div style="text-align:left;"></div><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:17px;color:#00a9e0;font-style:normal;font-weight:bold;">More about your renewal </span></div><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:13px;color:#333f48;font-style:normal;font-weight:normal;">Your HomeCare will automatically renew for £492.00. You previously paid £384.00.</span></div><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:13px;color:#333f48;font-style:normal;font-weight:normal;"> </span></div><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:13px;color:#333f48;font-style:normal;font-weight:normal;">To see how your renewal price has been worked out, including your discounts, </span><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:14px;color:#005eb8;font-style:normal;font-weight:bold;"><a href="https://britishgas.quadientcloud.eu/api/query/Messenger/TrackerQuery?Uri=hPT1ZzskhowvEbDfbFme0b02nHzF81OVop%2bexl3WrHhodHRwczovL3d3dy5icml0aXNoZ2FzLmNvLnVrL21hbmFnZS1zZXJ2aWNlcz9jaWQ9b2VtX1FTVkMtRklOLUNIRERfMjAyMDA3MzE%3d&Data=PNXGCNLonHgW4nSNXGaeTYT56qE%2fjU2BMh%2bWc622pjs2MDQ1MTk4ODEtNjQ0NC0w" style="color:#005eb8;text-decoration:none;" target="_blank">access your online account</a></span><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:14px;color:#005eb8;font-style:normal;font-weight:bold;"> </span><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:13px;color:#333f48;font-style:normal;font-weight:normal;">and have a read through your documents. You’ll also find the usual terms and conditions, and a summary of what’s included in your cover.</span></div><div><span style="font-size:13px;"> </span></div><div style="text-align:left;"></div><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:13px;color:#333f48;font-style:normal;font-weight:normal;">We only want you to pay for what you need so please check the cover you’ve got with us is still right for you. If anything’s changed – e.g. you’ve had a new boiler – let us know and we can update your cover. And though we really don’t want to see you go, it might also be a good idea to shop around to compare prices and the cover you want. </span></div><div><span style="font-size:13px;"> </span></div><div style="text-align:left;"></div><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:17px;color:#00a9e0;font-style:normal;font-weight:bold;">Need to change anything before you renew?</span></div><ul style="color:#00a9e0;list-style-type:disc;margin:0px 0px 0px 25px;padding:0px;"><li style="margin:0px 0px 0px 20px;padding:0px 0px 0px 0px;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:13px;color:#333f48;font-style:normal;font-weight:bold;">To change your cover</span><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:13px;color:#333f48;font-style:normal;font-weight:normal;">, </span><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:14px;color:#005eb8;font-style:normal;font-weight:bold;"><a href="https://britishgas.quadientcloud.eu/api/query/Messenger/TrackerQuery?Uri=hPT1ZzskhowvEbDfbFme0b02nHzF81OVop%2bexl3WrHhodHRwczovL3d3dy5icml0aXNoZ2FzLmNvLnVrL21hbmFnZS1zZXJ2aWNlcz9jaWQ9b2VtX1FTVkMtRklOLUNIRERfMjAyMDA3MzE%3d&Data=PNXGCNLonHgW4nSNXGaeTYT56qE%2fjU2BMh%2bWc622pjs2MDQ1MTk4ODEtNjQ0NC0w" style="color:#005eb8;text-decoration:none;" target="_blank">access your online account</a></span><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:13px;color:#333f48;font-style:normal;font-weight:normal;"> where you can take a look at what other options we can offer you</span></li><li style="margin:0px 0px 0px 20px;padding:0px 0px 0px 0px;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:13px;color:#333f48;font-style:normal;font-weight:bold;">To cancel</span><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:13px;color:#333f48;font-style:normal;font-weight:normal;">, please give us a call on 0333 200 8899* before your agreement ends</span></li></ul><span style="line-height:13px;"> </span><div style="text-align:left;"></div><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:13px;color:#333f48;font-style:normal;font-weight:normal;">Don't worry - you can change your mind at a later date. You'll have 14 days after the date you've renewed to cancel your agreement.**</span></div><div><span style="font-size:13px;"> </span></div><div style="text-align:left;"></div><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:13px;color:#333f48;font-style:normal;font-weight:normal;">We've got you covered.</span></div><span style="line-height:13px;"> </span><div style="text-align:left;"></div><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:13px;color:#333f48;font-style:normal;font-weight:normal;">Your British Gas team</span></div></td>
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<td style="padding-bottom: 20px; font-family: 'BG Flame', Arial, Helvetica, sans-serif; color: #333f48; font-size: 18px; line-height: 22px; text-decoration: none;" class="c"><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:17px;color:#319b42;font-style:normal;font-weight:bold;">Your HomeCare number</span></div><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:13px;color:#333f48;font-style:normal;font-weight:normal;">911002664690</span></div><div><span style="font-size:10px;"> </span></div><div style="text-align:left;"></div><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:17px;color:#319b42;font-style:normal;font-weight:bold;">Your agreement address </span></div><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:13px;color:#333f48;font-style:normal;font-weight:normal;">Flat 2 (Base/Ground)</span></div><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:13px;color:#333f48;font-style:normal;font-weight:normal;">177 Sutherland Avenue</span></div><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:13px;color:#333f48;font-style:normal;font-weight:normal;">W9 1ET</span></div><span style="line-height:10px;"> </span><div style="text-align:left;"></div><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:13px;color:#333f48;font-style:normal;font-weight:normal;">31</span><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:8px;color:#333f48;font-style:normal;vertical-align:super;font-weight:normal;">st</span><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:13px;color:#333f48;font-style:normal;font-weight:normal;"> July 2020</span></div></td>
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<td align="left" valign="top" style="font-family: 'BG Flame', Arial, Helvetica, sans-serif; color: #333f48; font-size: 14px; line-height: 16px; text-decoration: none;"><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:10px;color:#333f48;font-style:normal;font-weight:normal;">*We may record calls to help improve our service to you. Call charges to 03 numbers will cost no more than 01 or 02 numbers, please check with your phone provider.</span></div><div><span style="font-size:11px;"> </span></div><div style="text-align:left;"></div><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:10px;color:#333f48;font-style:normal;font-weight:normal;">**Cancellation charges may apply if we have carried out work. See terms and conditions for full details.</span></div><div style="text-align:left;"><span style="font-family:Arial;font-size:13px;color:#000000;font-style:normal;font-weight:normal;"> <span> </span></span></div><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:10px;color:#333f48;font-style:normal;font-weight:normal;">British Gas is a trading name of British Gas Services Limited which is authorised and regulated by the Financial Conduct Authority. Registered in England & Wales (Registered No. 03141243). Registered Office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD. britishgas.co.uk</span></div><div><span style="font-size:10px;"> </span></div><div style="text-align:left;"></div><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:10px;color:#333f48;font-style:normal;font-weight:normal;">This email and any attachments are only for the individual or entity to which they are addressed. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are not authorised to and must not disclose, copy, distribute, or retain this email or any part of it. It may contain information which is confidential and/or covered by legal professional or other privilege (or other rules or laws with similar effect in jurisdictions outside England and Wales).</span></div><div><span style="font-size:13px;"> </span></div><div style="text-align:left;"></div><div style="text-align:left;"><span style="font-family:'FF Mark for Centrica', Arial, 'Helvetica Neue', Helvetica, sans-serif;font-size:10px;color:#333f48;font-style:normal;font-weight:normal;">Email reference: SVC/FIN/CHDD</span></div></td>
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