<!-- @Subject:--><!-- @TextContent:`--><!-- @FromAddress:no-reply@britishgas.co.uk--><!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns:v="urn:schemas-microsoft-com:vml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="viewport" content="width=device-width">
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>We've changed your appointment</title>
<!--[if !((mso)|(IE))]><!-- --><style>
    .column-line {
      display: none;
    }

    </style><!--<![endif]--><style>

  body, table td,p,span,div {  
    font-family: 'Helvetica Neue', Helvetica, Arial !important; 
    }
    v\:* { behavior: url(#default#VML); display: inline-block; }

    .btn:hover {
      text-decoration: underline;
    }

    p {
      margin-right:0;
      margin-left:0;
      margin-bottom:10px;
      margin-top:0;
    }

    a {
      color:#005eb8;
      text-decoration: none;
    }

    h1 {
        font-size: 33x;
        line-height: 35px;
    }

    .emailBlueHeader {
        font-size: 33x;
        line-height: 35px;
    }


    * [class="image-container"] img {
        max-width:100%;
        border-width:0;
        height:inherit;
    }

    @media only screen and (min-width: 481px) {
      h1 {
        font-size: 40px !important;
        line-height: 46px !important;
      }

      #right-column-spacer {
        height: 0 !important;
        display: none !important;
      }

      #right-column {
        padding-left: 6px !important;
        padding-top: 0 !important;
      }

      .need-help .column-big {
        width: 72% !important;
        float: left !important;
      }

      .intro {
        font-size:22px !important;
        line-height:27px !important;
      }

      .footer {
        font-size: 11px !important;
        line-height: 14px !important;
      }

      #header-right {
        width: 60% !important;
        float: right !important;
        text-align: right !important;
      }

      .column-medium-small {
        width: 39% !important;
        float: left !important;
      }

      .column-small {
        width: 27% !important;
        float: right !important;
      }

      .body-wrap .column-big {
        padding-bottom: 0px !important;
      }

      .column-line {
        width:2px;
        display: table-cell !important;
      }

      #div-logo {
        text-align: left !important;
        padding-bottom: 0px !important;
      }

       body[yahoo] *[class="need-help-text"] {
        display: block !important;
        width: auto !important;
        overflow: visible !important;
        padding-right: 18px;
      }

      *[class="column-line-vertical"] {
        display: none !important;
      }

       body[yahoo] *[class="need-help-mobile"] {
        display: none!important;
        max-height:0px!important;
        overflow:hidden!important;
        float: left !important;
        width: 0 !important;
        line-height: 0 !important;
        height: 0 !important;
        max-width: 0 !important;
        max-height: 0 !important;
        visibility:hidden !important;
      }

       body[yahoo] *[class="show"] {
        overflow: visible !important;
        float: none !important;
        display: block !important;
        line-height:100% !important;
        width: auto !important;
        height: auto !important;
        max-height: none !important;
      }
    }
     @media yahoo {
      #div-logo{margin-left:0!important; width: 100%!important;text-align:center!important;}
      #header-right{margin-left:0!important; width: 100%!important;text-align:center!important;}
      }
  </style><!--[if (mso)|(IE)]>
    <style>
      h1 {
        font-size: 40px !important;
        line-height: 46px !important;
      }

      #right-column-spacer {
        height: 0 !important;
        display: none !important;
      }

      #right-column {
        padding-left: 6px !important;
        padding-top: 0 !important;
      }


      .need-help .column-big {
        width: 72% !important;
        float: left !important;
      }

      .intro {
        font-size:22px !important;
        line-height:27px !important;
      }

      .footer {
        font-size: 11px !important;
        line-height: 14px !important;
      }

      #header-right {
        width: 60% !important;
        float: right !important;
        text-align: right !important;
      }

      .column-medium-small {
        width: 39% !important;
        float: left !important;
      }

      .column-small {
        width: 27% !important;
        float: right !important;
      }

      .body-wrap .column-big {
        padding-bottom: 0px !important;
      }

      .column-line {
        width:2px;
        height: 100% !important;
        display: table-cell !important;
      }

      #div-logo {
        text-align: left !important;
        padding-bottom: 0px !important;
      }

       body[yahoo] *[class="need-help-text"] {
        display: block !important;
        width: auto !important;
        overflow: visible !important;
        padding-right: 18px;
      }

      .column-line-vertical {
        display: none !important;
      }

       body[yahoo] *[class="need-help-mobile"] {
        display: none!important;
        max-height:0px!important;
        overflow:hidden!important;
        float: left !important;
        width: 0 !important;
        line-height: 0 !important;
        height: 0 !important;
        max-width: 0 !important;
        max-height: 0 !important;
        visibility:hidden !important;
      }

       body[yahoo] *[class="show"] {
        overflow: visible !important;
        float: none !important;
        display: block !important;
        line-height:100% !important;
        width: auto !important;
        height: auto !important;
        max-height: none !important;
      }
    </style>
  <![endif]-->
</head>
<body bgcolor="#FFFFFF" topmargin="0" leftmargin="0" marginheight="0" marginwidth="0" style="-webkit-font-smoothing:antialiased;-webkit-text-size-adjust:none;width:100% !important;height:100%;color:#333f48;font-family: 'Helvetica Neue', Helvetica, Arial !important; max-width:600px; margin: 0 auto; font-size: 10px; line-height: 13px;" yahoo="fix">
<center class="wrapper" style="width:100%;table-layout:fixed;-webkit-text-size-adjust:100%;-ms-text-size-adjust:100%;">
<div class="webkit" style="max-width:600px;text-align:left"><!--[if (mso)|(IE)]>
      <table width="600" align="center" style="border-collapse: collapse;" cellpadding="0" cellspacing="0" border="0">
      <tr>
      <td>
      <![endif]-->
<div style="display:none;font-size:1px;color:#ffffff;line-height:1px;max-height:0px;max-width:0px;opacity:0;overflow:hidden;">
You can change, cancel or track your appointment online </div>
<table class="head-wrap" style="width:100%;border-collapse: collapse;" cellpadding="0" cellspacing="0" border="0">
<tbody>
<tr>
<td style="line-height: 0; font-size: 0;" width="10"> </td>
<td style="line-height: 0; font-size: 0; " height="21"> </td>
<td style="line-height: 0; font-size: 0;" width="10"> </td>
</tr>
<tr>
<td style="line-height: 0; font-size: 0;" width="10"> </td>
<td><!--[if gte mso 9]>
        <table width="600" align="center" style="border-collapse: collapse;" cellpadding="0" cellspacing="0" border="0">
        <tr>
        <td width="39%">
        <![endif]-->
<div class="column-medium-small" id="div-logo" style="display:block;width:100%;float:none;text-align:center;margin-bottom:20px;margin-left: 0; margin-right: 0;">
<a href="http://www.britishgas.co.uk"><img src="http://www.britishgas.co.uk/content/dam/british-gas/Images/britishgas_logo_newtemplate.png" alt="British Gas" style="text-align:center;max-width:100%;border-width:0;height:inherit;"></a>
</div>
<!--[if gte mso 9]>
        </td>
        <td width="60%">
        <![endif]-->
<div id="header-right" style="display:inline-block;width:100%;float:none;text-align:center;margin-left: 0; margin-right: 0;">
<div class="parsys headerright">
<div class="emailText11px section">
<div style="font-size:11px; line-height:14px;">
<p>You can manage your appointment online</p>
</div>
</div>
</div>
<a href="http://link.britishgas.co.uk/r/LSC5Q5L/9A/M37O/CM/FP8B2/85/h?a=" id="a-my-account" style="text-decoration:none;color:#333f48;font-size:18px;font-weight:bold;display:block;margin-top:10px;">Access your account</a>
</div>
<!--[if gte mso 9]>
        </td>
        </tr>
        </table>
        <![endif]--></td>
<td style="line-height: 0; font-size: 0;" width="10"> </td>
</tr>
</tbody>
</table>
<table class="body-wrap" style="width:100%;border-collapse: collapse;" cellpadding="0" cellspacing="0" border="0">
<tbody>
<tr>
<td style="line-height: 0; font-size: 0;" width="10"> </td>
<td style="line-height: 0; font-size: 0;" height="52"> </td>
<td style="line-height: 0; font-size: 0;" width="10"> </td>
</tr>
<tr>
<td style="line-height: 0; font-size: 0;" width="10"> </td>
<td><!--[if gte mso 9]>
        <table  align="left" style="border-collapse: collapse;" cellpadding="0" cellspacing="0" border="0">
        <tr>
        <td>
        <![endif]-->
<div class="column-big header">
<div class="emailBlueHeader h1blueFullWidth">
<h1 style="margin-top:0;margin-bottom:0;margin-right:0;margin-left:0;font-weight:300;font-size:33px;line-height:35px;color:#0099ff;font-family: 'Helvetica Neue', Helvetica, Arial !important;">
Your appointment's been changed</h1>
</div>
</div>
<!--[if gte mso 9]>
        </td>
        </tr>
        </table>
        <![endif]--></td>
<td style="line-height: 0; font-size: 0;" width="10"> </td>
</tr>
<tr>
<td style="line-height: 0; font-size: 0;" width="10"> </td>
<td class="image-container">
<div class="parsys topContainer"></div>
</td>
<td style="line-height: 0; font-size: 0; " width="10"> </td>
</tr>
<tr>
<td style="line-height: 0; font-size: 0; " width="10"> </td>
<td style="line-height: 0; font-size: 0; " height="21"> </td>
<td style="line-height: 0; font-size: 0; " width="10"> </td>
</tr>
<tr>
<td style="line-height: 0; font-size: 0; " width="10"> </td>
<td><!--[if gte mso 9]>
        <table width="100%" align="left" style="border-collapse: collapse; vertical-align: top;" cellpadding="0" cellspacing="0" border="0">
        <tr>
        <td > 
        <![endif]--><!--[if !gte mso 9]><!-- -->
<div class="column-big" style="display:inline-block; "><!--<![endif]-->
<table style="border-collapse: collapse; width: 100%" cellpadding="0" cellspacing="0" border="0">
<tbody>
<tr>
<td style="padding-right:6px; vertical-align: top;">
<div class="parsys leftcolumn">
<div class="emailIntroText section">
<p class="intro" style="margin-right:0;margin-left:0;margin-bottom:10px;margin-top:0px;font-weight:normal;font-family: 'Helvetica Neue', Helvetica, Arial !important;text-align:left;padding-right:10px;font-size:17px;line-height:21px;">
Hello Ms Santini <br>
</p>
</div>
<div class="emailText16px section">
<div style="font-size:16px; line-height:20.5px;">
<p>Your engineer appointment is now booked for <b>Friday 23rd October</b></p>
<p>They'll arrive <b>between 12pm - 6pm</b></p>
<p>They'll be coming to <b>Flat 2 (base/ground), 177, Sutherland Avenue, London, W9 1ET</b></p>
<p><br>
<b>We'll keep you up to date</b></p>
<p>Our engineer will contact you on the day to let you know they're on their way. You can also view, amend and cancel your appointment
<b>online</b>.</p>
<p></p>
</div>
</div>
<div class="emailSpacer section">
<div style="clear:both;height:10px;"> </div>
</div>
<div class="emailGreenButton section">
<table align="left" cellpadding="0" cellspacing="0" style="margin: 0 auto; border-collapse: collapse; ">
<tbody>
<tr>
<td align="center" bgcolor="#b3e000" style="vertical-align:middle;color: #333f48; display: block;background-color:#b3e000;border-radius:20px; padding-top: 6.5px; padding-bottom: 6.5px; padding-left: 10px; padding-right: 10px;">
<a class="cta_button" href="https://www.britishgas.co.uk/identity/?cid=oemamendconf" style="background-color:#b3e000;border-radius:20px;color:#333f48;font-size:15px;-webkit-text-size-adjust:none;font-family:'BGFlame', 'Helvetica Neue', Helvetica, Arial, sans-serif; text-decoration: none; display:inline-block; width: auto; line-height: 16px;" title="> Manage my appointment"><span style="color:#333f48; display: block; ">>
 Manage my appointment</span></a></td>
</tr>
</tbody>
</table>
<div style="clear: both;"></div>
</div>
<div class="emailTextExtended section">
<p style="height: 20px; margin: 0;">   </p>
</div>
<div class="emailSpacer section">
<div style="clear:both;height:10px;"> </div>
</div>
<div class="emailText16px section">
<div style="font-size:16px; line-height:20.5px;">
<p>If you have booked a repair and/or service visit, you can also track your appointment
<b>online</b>.<br>
</p>
<p><b></b><b></b></p>
</div>
</div>
<div class="emailSpacer section">
<div style="clear:both;height:10px;"> </div>
</div>
<div class="emailGreenButton section">
<table align="left" cellpadding="0" cellspacing="0" style="margin: 0 auto; border-collapse: collapse; ">
<tbody>
<tr>
<td align="center" bgcolor="#b3e000" style="vertical-align:middle;color: #333f48; display: block;background-color:#b3e000;border-radius:20px; padding-top: 6.5px; padding-bottom: 6.5px; padding-left: 10px; padding-right: 10px;">
<a class="cta_button" href="https://www.britishgas.co.uk/my-account/premises/select/accounts/appointments/track/?cid=tm_res1" style="background-color:#b3e000;border-radius:20px;color:#333f48;font-size:15px;-webkit-text-size-adjust:none;font-family:'BGFlame', 'Helvetica Neue', Helvetica, Arial, sans-serif; text-decoration: none; display:inline-block; width: auto; line-height: 16px;" title="> Track my appointment"><span style="color:#333f48; display: block; ">>
 Track my appointment</span></a></td>
</tr>
</tbody>
</table>
<div style="clear: both;"></div>
</div>
<div class="emailSpacer section">
<div style="clear:both;height:30px;"> </div>
</div>
<div class="emailText16px section">
<div style="font-size:16px; line-height:20.5px;">
<p><b>It's easier on the app</b></p>
<p>Simply download it through the <a href="https://apps.apple.com/gb/app/british-gas/id1315960565" target="_blank" style="font-weight: bold;">
iPhone App Store</a> or <b><a href="https://play.google.com/store/apps/details?id=com.bgmobilenga" target="_blank">Google Play</a></b>.</p>
<p></p>
</div>
</div>
<div class="emailSpacer section">
<div style="clear:both;height:10px;"> </div>
</div>
<div class="emailSpacer section">
<div style="clear:both;height:30px;"> </div>
</div>
<div class="emailText16px section">
<div style="font-size:16px; line-height:20.5px;">
<p>Thanks</p>
<p><b>Leigh Tavaziva</b><br>
Managing Director, Customer Operations</p>
</div>
</div>
</div>
</td>
</tr>
</tbody>
</table>
<!--[if !gte mso 9]><!-- --></div>
<!--<![endif]--><!--[if gte mso 9]>
        </td>
        </tr>
        </table>
        <![endif]--></td>
<td style="line-height: 0; font-size: 0; " width="10"> </td>
</tr>
<tr>
<td style="line-height: 0; font-size: 0; " width="10"> </td>
<td style="line-height: 0; font-size: 0; " height="40"> </td>
<td style="line-height: 0; font-size: 0; " width="10"> </td>
</tr>
<tr>
<td style="line-height: 0; font-size: 0; " width="10"> </td>
<td class="image-container">
<div class="parsys bottomContainer"></div>
</td>
<td style="line-height: 0; font-size: 0;" width="10"> </td>
</tr>
</tbody>
</table>
<table class="need-help-mobile" cellpadding="0" align="left" cellspacing="0" border="0" style="float: left">
<tbody>
<tr>
<td style="line-height: 0; font-size: 0; " width="10"> </td>
<td valign="top">
<h5 class="need-help-text" style="margin-top:0;margin-bottom:0;margin-right:0;margin-left:0;font-size:18px;color:#0099ff;font-weight:normal; float: left">
Need help?</h5>
</td>
<td style="line-height: 0; font-size: 0;" width="18"> </td>
<td valign="top" width="25"><a href="https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?cid=oemamendconf" style="text-decoration:none;color:#333f48;margin-top:0;margin-bottom:0;margin-right:0;margin-left:0"><img src="http://www.britishgas.co.uk/content/dam/british-gas/Images/icon-faq.png" alt="Help & Support" width="25" height="22" style="max-width:100%;border-width:0;height:inherit;"></a></td>
<td style="line-height: 0; font-size: 0;" width="18"> </td>
<td valign="top" width="26" align="left"><a href="http://www.twitter.com/britishgas" style="text-decoration:none;color:#333f48;margin-top:0;margin-bottom:0;margin-right:0;margin-left:0"><img src="http://www.britishgas.co.uk/content/dam/british-gas/Images/icon-twitter.jpg" alt="Twitter" width="26" height="22" style="max-width:100%;border-width:0;height:inherit;"></a></td>
<td style="line-height: 0; font-size: 0;" width="18"> </td>
<td valign="top" width="20" align="left"><a href="http://www.facebook.com/britishgas" style="text-decoration:none;color:#333f48;margin-top:0;margin-bottom:0;margin-right:0;margin-left:0"><img src="http://www.britishgas.co.uk/content/dam/british-gas/Images/icon-facebook.jpg" alt="Facebook" width="20" height="22" style="max-width:100%;border-width:0;height:inherit;"></a></td>
</tr>
</tbody>
</table>
<!--[if !mso 9]><!-->
<div class="show" style="width:0; overflow:hidden; float:left; display:none; line-height:0px; height: 0; max-height: 0;">
<table class="need-help" cellpadding="0" cellspacing="0" border="0" style="width:100%;clear:both !important;border-collapse: collapse;">
<tbody>
<tr>
<td>
<div class="show" style="width:0; overflow:hidden; float:left; display:none; line-height:0px; height: 0">
<div class="column-big" style="display:inline-block;height:36px;" align="left">
<table cellpadding="0" cellspacing="0" border="0" style="border-collapse: collapse;" align="left">
<tbody>
<tr>
<td style="line-height: 0; font-size: 0; " width="10"> </td>
<td valign="top">
<h5 class="need-help-text" style="margin-top:0;margin-bottom:0;margin-right:0;margin-left:0;font-size:18px;line-height:22px;color:#0099ff;font-weight:normal;display:none;width:0;overflow:hidden;">
Need help?</h5>
</td>
<td valign="top" width="25"><a href="https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?cid=oemamendconf" style="text-decoration:none;color:#333f48;"><img src="http://www.britishgas.co.uk/content/dam/british-gas/Images/icon-faq.png" alt="Help & Support" width="25" height="22" style="max-width:100%;border-width:0;height:inherit;"></a></td>
<td style="line-height: 0; font-size: 0;" width="18"> </td>
<td valign="top" width="26"><a href="http://www.twitter.com/britishgas" style="text-decoration:none;color:#333f48;"><img src="http://www.britishgas.co.uk/content/dam/british-gas/Images/icon-twitter.jpg" alt="Twitter" width="26" height="22" style="max-width:100%;border-width:0;height:inherit;"></a></td>
<td style="line-height: 0; font-size: 0;" width="18"> </td>
<td valign="top" width="20"><a href="http://www.facebook.com/britishgas" style="text-decoration:none;color:#333f48;"><img src="http://www.britishgas.co.uk/content/dam/british-gas/Images/icon-facebook.jpg" alt="Facebook" width="20" height="22" style="max-width:100%;border-width:0;height:inherit;"></a></td>
</tr>
</tbody>
</table>
</div>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<!--<![endif]-->
<table class="footer-wrap" cellpadding="0" cellspacing="0" border="0" style="width:100%;clear:both !important;border-collapse: collapse;">
<tbody>
<tr>
<td style="line-height: 0; font-size: 0;" height="20"> </td>
</tr>
<tr>
<td>
<table cellpadding="0" cellspacing="0" border="0" style="border-collapse: collapse;" width="100%">
<tbody>
<tr>
<td style="line-height: 0; font-size: 0;" width="10"> </td>
<td style="line-height: 0; font-size: 0;" height="20"> </td>
<td style="line-height: 0; font-size: 0;" width="10"> </td>
</tr>
<tr>
<td style="line-height: 0; font-size: 0;" width="10"> </td>
<td>
<div class="footer parsys"></div>
<p class="right-align" style="margin-top:0;margin-right:0;margin-left:0;margin-bottom:10px;font-weight:normal;text-align:right;font-size:11px;color:#2e434e;background-image:none;background-repeat:repeat;background-position:top left;background-attachment:scroll;line-height:14px;">
Email Reference: EMAIL/BGS/AMEND </p>
</td>
<td style="line-height: 0; font-size: 0;" width="10"> </td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!--[if (mso)|(IE)]>
      </td>
      </tr>
      </table>
      <![endif]--></div>
</center>
<img src="http://centricabritishgas.d3.sc.omtrdc.net/b/ss/cbgemail/1/H.26.1/s1329553953588262666?AQB=1&pageName=EmailOpened&cc=GBP&v1=appointment_amendment_confirmation&events=event1&pe=lnk_o&pev2=Email Opened&AQE=1" width="1" height="1" border="0" alt="">
<br>
<br>
The information contained in or attached to this email is intended only for the use of the individual or entity to which it is addressed. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are not
 authorised to and must not disclose, copy, distribute, or retain this message or any part of it. It may contain information which is confidential and/or covered by legal professional or other privilege under applicable law.
<br>
<br>
The views expressed in this email are not necessarily the views of Centrica plc or its subsidiaries (including its North American subsidiaries (including Direct Energy and Home Warranty of America)), and those companies, their directors, officers or employees
 make no representation, nor accept any liability, regarding its accuracy or completeness, unless expressly stated to the contrary.
<br>
<br>
Additional regulatory disclosures may be found here: https://www.centrica.com/site-tools/privacy-cookies-and-legal-disclaimer/
<br>
<br>
PH Jones is a trading name of British Gas Social Housing Limited. British Gas Social Housing Limited (company no: 01026007), British Gas Trading Limited (company no: 03078711), British Gas Services Limited (company no: 3141243), British Gas Insurance Limited
 (company no: 06608316), British Gas New Heating Limited (company no: 06723244), British Gas Services (Commercial) Limited (company no: 07385984) and Centrica Energy (Trading) Limited (company no: 02877397) are all wholly owned subsidiaries of Centrica plc
 (company no: 3033654). Each company is registered in England and Wales with a registered office at Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD.
<br>
<br>
British Gas Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. British Gas Services Limited and Centrica Energy (Trading) Limited are authorised and
 regulated by the Financial Conduct Authority. British Gas Trading Limited is an appointed representative of British Gas Services Limited which is authorised and regulated by the Financial Conduct Authority.
<br>
<br>
Bord Gáis Energy Limited is a wholly owned subsidiary of Centrica Plc (company number 463078), registered in Ireland with registered office at One Warrington Place, Dublin 2.
<br>
<br>
You can find a list of our privacy notices here: https://www.centrica.com/site-tools/privacy-cookies-and-legal-disclaimer/
</body>
</html>