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<td style="padding:18px 0px 18px 0px; line-height:22px; text-align:inherit;" height="100%" valign="top" bgcolor="" role="module-content"><div><div style="font-family: arial; text-align: inherit"><span style="font-size: 30px; color: #009ede">Beat the cold snap</span></div>
<div style="font-family: arial; text-align: inherit"> <br>
Hello,<br>
</div>
<div style="font-family: arial; text-align: inherit"><br></div>
<div style="font-family: arial; text-align: inherit">Cold weather alerts are now in place all over the UK. As temperatures continue to drop below zero degrees, your pipes may be at risk of freezing.<br>
</div>
<div style="font-family: arial; text-align: inherit"><br></div>
<div style="font-family: arial; text-align: inherit">Frozen water can crack even the strongest pipe and cause a leak. That’s why it’s important to take precautions, especially if your home or workplace is empty right now.<br>
</div>
<div style="font-family: arial; text-align: inherit"><br></div>
<div style="font-family: arial; text-align: inherit">Act now to beat the cold snap and protect against burst pipes in your property. Just follow our cold weather tips:</div>
<div style="font-family: arial; text-align: inherit"><br></div>
<ul>
<li style="text-align: inherit"><span style="font-family: arial, helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline; color: #009ede">Locate your stop tap in case of emergency</span><span style="color: #009ede"><br>
</span>Stop the flow of water if a pipe does burst.</li>
<li style="text-align: inherit; font-family: arial"><span style="color: #009ede">Lag your external pipes<br>
</span>Take steps to protect your pipes while it’s freezing outside.</li>
<li style="text-align: inherit; font-family: arial"><span style="color: #009ede">Keep your heating on<br>
</span>Help keep pipes flowing, even if you aren’t home.</li>
</ul><div></div></div></td>
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<a href="https://u16853543.ct.sendgrid.net/ls/click?upn=kipUHGFrtpDSOxnT7IHfjg8lqbWC3DFsKXYpt-2B3bvmmXSRjU1DZLc-2Fiy-2FbEg46sO_TxG_8dWs10-2FPJUxZFVcllAYgNjHnhUIzVAJXyDOGEZqFtnC6xgGcat8ZmAZJpXDdcPHOgqm-2F7zlEI-2FTk0-2FTwvZZZhCVV2UqrpQbc3jIDvCt0-2FRh3lCC2Fy0SC9qGEkby9F1CjRAIHkWTJGb3rRjwvg2Gn8DjjtHs4-2B-2FbkpC0sPCXalaJhs5hSHHoCgfX4BwxWAEmY1OWfcEvbwWTSqktFMZm-2FIeIHG2qc4xBGjUSVoqG4e8sVAxvQPoxFAbW3lJLX-2BEE6UhH71yqYBrBJ21IccIzq8U0xPGGSUPdkL5hWuo4kUTlBHvuKyDOeLX34sGViXs6cr0AfE-2BbaLC1cv0G-2BpkZOt6iLx72ZOtHN-2Fk2UNKo7u9J9HEotLK7jhsRww30A8mHA5Tjhb6-2BaGUXx-2BzR8z4d8xH2YdMnwirxfLbvP53GFJnnhznq9qFUYKOpC9s06IO2l5ORrZQG054agEzWjp5NIf6l85487XzXA0tJ2344g2UXC3lcI4YEmNKX7-2FMxhBi3TFP8o3XGH6DRrCPyW2B2IyBi4FVijyx5S8s0LD9mSt6uUVcnTxYjVByA3RxMus6pn7aU9Tq9P4DHVMbqbMFwe-2FOTOp85pFkZ8OmatpyLQCFKJT3O9Ri4Eb74-2F-2Fg6pY3UnHqtHXz7o-2FXoLgxP6dH-2F-2FdeBLITNMHEdKUEsUo-2BjrFRyHdmeZkjAKwSHHwaXnuSqwhN4xK19ASMGiIrQRJUqOku-2FVeumkhPc2PlOKS3POwTiN37QcdK07j9R8XbPKnlIwdqp-2BN38yT5LjRdzE-2BSiL4XGL2xwCjBIbhwRy7c13y86W6DpKLeLkacKa-2B8Je11XMStkJpq4e46a1g2FhRoTisUHLlCaLxXW1GoAPZcxNDdwBB11yYKrSRzBdrbT-2FIM-2B4Rmct3-2BnpVCtPQGghqqibszloGOe3Yfy-2BIgOdic2dvaDWt3xaCQu5W-2Bb1597veTdMngyOEOXDSawfaJoUQ1QBg-3D-3D"><img class="max-width" border="0" style="display:block; color:#000000; text-decoration:none; font-family:Helvetica, arial, sans-serif; font-size:16px; max-width:100% !important; width:100%; height:auto !important;" width="290" alt="" data-proportionally-constrained="true" data-responsive="true" src="http://cdn.mcauto-images-production.sendgrid.net/7f9134bd179af59e/85c5ce87-1dab-41e9-94e4-70fa0a9ed139/690x387.JPG"></a></td>
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<td style="padding:18px 0px 18px 0px; line-height:22px; text-align:inherit;" height="100%" valign="top" bgcolor="" role="module-content"><div><div style="font-family: arial; text-align: inherit">For more advice, head to our website. From handy tips to instructional videos, you’ll find plenty of easy-to-follow ways to beat the cold. Just visit <a href="https://u16853543.ct.sendgrid.net/ls/click?upn=kipUHGFrtpDSOxnT7IHfjii6awKhlR10MIKQdRdq8ySxZZsjHX-2F6UqPEITRqNzmvkwKDx-2BfmqcH-2BqR4K2R2CRg-3D-3DcPjp_8dWs10-2FPJUxZFVcllAYgNjHnhUIzVAJXyDOGEZqFtnC6xgGcat8ZmAZJpXDdcPHOgqm-2F7zlEI-2FTk0-2FTwvZZZhCVV2UqrpQbc3jIDvCt0-2FRh3lCC2Fy0SC9qGEkby9F1CjRAIHkWTJGb3rRjwvg2Gn8DjjtHs4-2B-2FbkpC0sPCXalaJhs5hSHHoCgfX4BwxWAEmY1OWfcEvbwWTSqktFMZm-2FIeIHG2qc4xBGjUSVoqG4e8sVAxvQPoxFAbW3lJLX-2BEE6UhH71yqYBrBJ21IccIzq8U0xPGGSUPdkL5hWuo4kUTlBHvuKyDOeLX34sGViXs6cr0AfE-2BbaLC1cv0G-2BpkZOt6iLx72ZOtHN-2Fk2UNKo7u9J9HEotLK7jhsRww30A8mHA5Tjhb6-2BaGUXx-2BzR8z4d8xH2YdMnwirxfLbvP53GFJnnhznq9qFUYKOpC9s06IO2l5ORrZQG054agEzWjp5NIf6l85487XzXA0tJ2344g2UXC3lcI4YEmNKX7-2FMxhBi3TFP8o3XGH6DRrCPyW2B2IyBi4FVijyx5S8s0LD9mSt6uUVcnTxYjVByA3RxMus6pn7aU9Tq9P4DHVMbqbMFwe-2FOTOp85pFkZ8OmatpyLQCFKJT3O9Ri4Eb74-2F-2Fg6pY3UnHqtHXz7o-2FXoLgxP6dH-2F-2FdeBLITNMHEdKUEsUo-2BjrFRyHdmeZkjAKwSHHwaXnuSqwhN4xK19ASMGiIrQRJUqOku-2FVeumkhPc2PlOKS3POwTiN37QcdK07j9R8XbPKnlIwdqp-2BN38yT5LjRdzE-2BSiL98Q3NNxEf6hm0Mz6InJ-2BNeXV3TVFlBML5dbM3MYpSmhOVPXJ63O1vK-2F5Dja9EBIQEgqECb5pQU0SdHPdXk6u9SM1bu7Iyh9IWBj05fUazV6E2DXlJMenX2jurSi-2BdhZ26cIIab0DMUfLwpFtxuiat9bDuJQN8t4Q0nw3OkyB0HD1RwKWsZ0oD4LiAnshqqJsQ-3D-3D"><span style="color: #009ede">thameswater.co.uk/coldweather</span></a> <br>
<br>
<span style="font-size: 18px; color: #009ede">How will I know if my pipes freeze, and what should I do if they do?</span><br>
Frozen pipes will often have a light coating of frost on the outside. The water from your taps may also slow down to a trickle.<br>
<br>
If you think a pipe is frozen, try using a wrapped hot water bottle or warm towels to help thaw it out slowly and safely.<br>
<br>
If a pipe cracks or bursts, use your stop tap to turn off your water straight away. To put things right, call a qualified plumber or check whether your home insurance company covers pipes.</div>
<div style="font-family: arial; text-align: inherit"><br>
<span style="font-size: 18px; color: #009ede">Still worried about the weather and your water supply?</span><br>
Cold weather can be just as hard on us as it is for our homes – and we’re here to help. If you need extra support, sign up for priority services and we’ll be on hand if your water stops flowing.<br>
<br>
If you can’t collect your own bottled water for health reasons, or you have specific communication needs like braille or large print, we’ll tailor our service for you.<br>
<br>
To find out more, please visit <a href="https://u16853543.ct.sendgrid.net/ls/click?upn=kipUHGFrtpDSOxnT7IHfjii6awKhlR10MIKQdRdq8yQQ75NKqdJMFThMbrp6tsRjaHrcDkmzvB3qGpAh1NOp-2Beq8fNPmuhCdYnt2U1O9rPI-3DP0we_8dWs10-2FPJUxZFVcllAYgNjHnhUIzVAJXyDOGEZqFtnC6xgGcat8ZmAZJpXDdcPHOgqm-2F7zlEI-2FTk0-2FTwvZZZhCVV2UqrpQbc3jIDvCt0-2FRh3lCC2Fy0SC9qGEkby9F1CjRAIHkWTJGb3rRjwvg2Gn8DjjtHs4-2B-2FbkpC0sPCXalaJhs5hSHHoCgfX4BwxWAEmY1OWfcEvbwWTSqktFMZm-2FIeIHG2qc4xBGjUSVoqG4e8sVAxvQPoxFAbW3lJLX-2BEE6UhH71yqYBrBJ21IccIzq8U0xPGGSUPdkL5hWuo4kUTlBHvuKyDOeLX34sGViXs6cr0AfE-2BbaLC1cv0G-2BpkZOt6iLx72ZOtHN-2Fk2UNKo7u9J9HEotLK7jhsRww30A8mHA5Tjhb6-2BaGUXx-2BzR8z4d8xH2YdMnwirxfLbvP53GFJnnhznq9qFUYKOpC9s06IO2l5ORrZQG054agEzWjp5NIf6l85487XzXA0tJ2344g2UXC3lcI4YEmNKX7-2FMxhBi3TFP8o3XGH6DRrCPyW2B2IyBi4FVijyx5S8s0LD9mSt6uUVcnTxYjVByA3RxMus6pn7aU9Tq9P4DHVMbqbMFwe-2FOTOp85pFkZ8OmatpyLQCFKJT3O9Ri4Eb74-2F-2Fg6pY3UnHqtHXz7o-2FXoLgxP6dH-2F-2FdeBLITNMHEdKUEsUo-2BjrFRyHdmeZkjAKwSHHwaXnuSqwhN4xK19ASMGiIrQRJUqOku-2FVeumkhPc2PlOKS3POwTiN37QcdK07j9R8XbPKnlIwdqp-2BN38yT5LjRdzE-2BSiL2wV8WeGS-2BjvaGqz5j-2B6QERWiKV7hYxlvuZe8y0vTbyRUdDZxTPIQRPi-2FbQalzvQgzknQF-2B2A88sg5jr4UK-2BSobG9VptoH4LMM5F9oP7tfIdbjuGBNliLu2g-2Fm3nK70SPRaSb-2Fc2MAinRAO04jLqC1dE71TYd86UimTsptxKz-2Bl76dS4YDSUyjTGJzoCd0VfuQ-3D-3D"><span style="color: #009ede">thameswater.co.uk/priorityservices</span></a><br>
<br>
Don’t forget to wrap up warm!<br>
<br>
Best regards,<br>
<br>
The Thames Water team</div><div></div></div></td>
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