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Your reference number: 22062304KATE
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<a href="cloud9vets.co.uk" target="_blank" alt="Cloud 9 Vets" title="Cloud 9 Vets">
<img src="https://files.dxr.cloud/58ME8TslSyonU5HO2oiPxqWlusPt3zXedLDhcDY8vqatxDwQ24ivvqYZpEGZ" width="600" alt="" border="0" class="deviceWidth" style="display:block;border-width:0;-ms-interpolation-mode:bicubic;" />
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Your appointment is confirmed
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Dear Antonella,<br />
Thank you for booking At-Home Gentle Euthanasia and Communal cremation for Bella
at Cloud 9 Vets.
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In this email you will find all the information you need to know about the service you have requested. Please check these details and let us know if anything is not as expected.
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APPOINTMENT DETAILS
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<p style="color: #666;"><span style="font-weight: bold;">Pet Name: </span>Bella</p>
<p style="color: #666;"><span style="font-weight: bold;">Reference Number: </span>22062304KATE</p>
<p style="color: #666;"><span style="font-weight: bold;">Service:</span> At-Home Gentle Euthanasia</p>
<p style="color: #666;"><span style="font-weight: bold;">Price:</span> £514.00</p>
<p style="color: #666;">Vet: £384</p>
<p style="color: #666;">After Care:<br>
Communal cremation and collection £130
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<p style="color: #666;"><span style="font-weight: bold;">Payment type:</span> Stripe</p>
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<p style="color: #666;"><span style="font-weight: bold;"> Your address: </span> Flat 2, 177 Sutherland Avenue, London, W9 1ET</p>
<p style="color: #666;"><span style="font-weight: bold;"> Address note: </span> easy to find, street parking</p>
<p style="color: #666;"><span style="font-weight: bold;">Contact phone: </span><a href="tel:07941333123" style="color: #666;text-decoration: none;" target="_blank" alt="" title="">07941333123</a></p>
<p style="color: #666;"><span style="font-weight: bold;">Date:</span> Thursday, 23 Jun 2022</p>
<p style="color: #666;"><span style="font-weight: bold;">Please expect us at:</span> 13:45 </p>
<p style="color: #666;"><span style="font-weight: bold;">Your vet is:</span> Dorangela </p>
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Home visiting Corona protocol from the 22nd February 2022:
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<p>Many legislated restrictions have been removed in Wales and Scotland. England will remove all restrictions from the 24 th February 2022. However Senior Medical Officers and Scientific Advisors are still urging caution as the virus is still endemic, so we do need to be careful to minimise the risk of contagion.</p>
<p>In order to safeguard your family and our vets, we still need to be aware and be cautious. There are a series of requirements you may need to follow during the home visit, if requested to do so by the vet:</p>
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<li>It is sensible to keep the room well ventilated.</li>
<li>If requested to do so by the vet, please respect social distancing. Our vet may wear Personal Protective Wear, such as a face covering, they may politely request that you do the same.</li>
<li>It may be possible to conduct the euthanasia outdoors, which dramatically reduces the risk of contagion, please speak to the vet who will advise you if this is possible.</li>
<li>When the vet is in your home, please follow their instructions, which are given to ensure safety for everyone.</li>
<li>These requirements are for the safety of everyone attending the euthanasia, we do all we can to ensure a caring, close and compassionate goodbye to your pet companion.</li>
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<p>Thank you for your understanding and consideration as we hopefully move toward more recognisable and normal times.</p>
<p style="font-size: 14px; color: #404040;text-align:justify;">Your appointment is now booked and the time is not available for other pet owners. <b>If you do need to change any of the details please let us know by phone as soon as possible, <u>it is not possible to make changes by email or sms,</u> (we are open between 7am and 8pm, 7 days a week).</b> </p>
<p style="font-size: 14px; color: #404040;text-align:justify;">We have a limited number of appointment times available each day, which means that If you do not give us 24 hours’ notice of your wish to re-schedule or cancel your appointment, you will unfortunately be charged a cancellation fee of £150. If the appointment is cancelled 90 minutes before the appointment time the whole fee will be charged. </p>
<p style="font-size: 14px; color: #404040;text-align:justify;">We politely recommend that your pet does not eat for a minimum of three hours before the appointment time, this will reduce any risk for nausea, may we also suggest that you keep your mobile phone with you in case the vet needs to call you before the visit. </p>
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<p>Kind Regards,<br />
Kate<br />
Cloud 9 Vets<br />
Tel: <a href="tel:02037460286" style="color: #00aae1;text-decoration: none;" target="_blank" alt="" title="">02037460286</a><br />
<a href="cloud9vets.co.uk" style="color: #00aae1;text-decoration: none;" target="_blank" alt="Cloud 9 Vets" title="Cloud 9 Vets">cloud9vets.co.uk</a>
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