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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial Nova Light",sans-serif">Dear Customer,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial Nova Light",sans-serif">We carried out a survey of your property to understand how you were flooded and assess the risk of this
happening again in the future. </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial Nova Light",sans-serif"> We’d like to thank you for your patience in waiting for the outcomes of your property’s survey. We’ve now
sent you your properties survey report and information explaining how we’ve reached our decision. We appreciate that you may have many questions and want to discuss the issues relating to your property. We’re therefore hosting a ‘drop-in’ session on
<b>Wednesday 24 May 2023</b>. If you would like to know more about the programme and how we’re progressing, please come along and see us from
<b>4pm to 7pm</b> at <b>Paddington Arts, 32 Woodfield Road, London W9 2BE.</b> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial Nova Light",sans-serif">Kind regards,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial Nova Light",sans-serif">Thames Water
</span><o:p></o:p></p>
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<p>Visit us online www.thameswater.co.uk , follow us on twitter www.twitter.com/thameswater or find us on www.facebook.com/thameswater. We’re happy to help you 24/7.
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<p>Thames Water Limited (company number 2366623) and Thames Water Utilities Limited (company number 2366661) are companies registered in England and Wales, both are registered at Clearwater Court, Vastern Road, Reading, Berkshire RG1 8DB. This email is confidential
and is intended only for the use of the person it was sent to. Any views or opinions in this email are those of the author and don’t necessarily represent those of Thames Water Limited or its subsidiaries. If you aren’t the intended recipient of this email,
please don’t copy, use, forward or disclose its contents to any other person – please destroy and delete the message and any attachments from your system.
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