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<a href="http://ablink.comms.trainline.com/uni/ls/click?upn=u001.rq1wXUQ2ffVnSIpB7X2dPPq-2BWUYoCggxX-2F4o8Lzpy4mxMXegxCuxHO0eeBTslBTmXZbVRnAygitWfitIqCBkpaunbKhBM8tCzKvakf8nbcbm-2Fed9bd5-2B-2B-2BgybGDjqaYGmxfSecjMyj-2F224qkAxU7ta1i51ngwJK2N5g04k-2FLBlKwTC7oCl-2BTwEFpkMVR-2BVYP-2FMm-2FoqKJzGON4MmnQZtINge-2F6jZT17UIPPMVpCRLJ6E-3D1Fto_-2BpkpqXH65lOdARJCO7AfocFCQZl3FAvpSTeWYW11myZ97BrIwWTYhv2UwiV8PHF-2Fl-2BynjYHMZc-2BGAsHEDQpq2WoenNsxWQTeMmPyMdkCrMcDh8yBuT7ekUfhg4NqdDaLqIIFJ71P-2BmdU9MBYzWyEnahJ89LJybHUl0p-2BRS-2FtsIJYqg30n6lM-2FV8tp3sqSlFTOfz4cTsqgAFxfboBzEjIn15wQzaeMZfD-2BIf3HfYYtTWg0etJOE5NrCvjRZ9AY4amtNrVYfSby7XRYyrLcGpdrdRJI5bSBo77ZLe7ohre2VucLAfiKp4uNe4QDRzno-2BexsG71DF-2FMfi8ljW5agPgWQH4gS6dToTJR7eb7ItlYuqswW6Hjp4YR5lp5G7wMvw-2FCr-2FZh-2BnyMG0-2B3xYGa40VaUBuICfojMGOwjM2dHyYcykvB6twjGSTqMKULdFacUo2SKBfr5d-2BYb-2BUQi6DQov2NcREmWJBCRssYc6n06dIPCAj9PDfGvrq2bICKaKNtJylv9evuc5CWsADlddTMwqT9AImKDhQaJkuWOZPAML-2B7F91YFCnKGzCNtKhxe0UESdO2iQxmNHSiXam-2Bd1ZBuZwAUxhw-2BPlGp81ZrGSEWKPADepQ5dYQZ9vBdVnjem1fKH5mcPzyPELn4M-2Bf-2BO2flUwJsVLz7eq4a0QKc1eSR11n55BSp6kZWQohvxXC6-2BKujXRPVxL0Ka2DQLJhRTmB0spJjYoS9fU57KuGoD3M1j7fEWIMNd8BZB-2Fx9Q3aDvsz5kuJ2Y5CkvsZ90Cv0dS5ovYO1w-3D-3D" target="_blank" universal="true" clicktracking="on">
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<a href="http://ablink.comms.trainline.com/ls/click?upn=u001.rq1wXUQ2ffVnSIpB7X2dPPq-2BWUYoCggxX-2F4o8Lzpy4lqiKUxuhuwHjPeXxoTvxZBuM6KvcLfY4unL16NMgq-2Fduh0RZBrrHe8d-2FTV0P1TARpJM2rcWf29AVKMpyVB77Ba2NLScXE8mXPjEw6I4tpbCEto6F7bh5r7WSKUJP22kwqQM5luo0MesB3mRJ-2FmU6PC6flUUrUG1MOs-2FvKYYSNKc-2FdYZV89gGUeWAbICQlKh-2BCU4Wavr3EwclrCcGEojZhMfTbVwiJdqFq19942VFZdYQ-3D-3DRRyr_-2BpkpqXH65lOdARJCO7AfocFCQZl3FAvpSTeWYW11myZ97BrIwWTYhv2UwiV8PHF-2Fl-2BynjYHMZc-2BGAsHEDQpq2WoenNsxWQTeMmPyMdkCrMcDh8yBuT7ekUfhg4NqdDaLqIIFJ71P-2BmdU9MBYzWyEnahJ89LJybHUl0p-2BRS-2FtsIJYqg30n6lM-2FV8tp3sqSlFTOfz4cTsqgAFxfboBzEjIn15wQzaeMZfD-2BIf3HfYYtTWg0etJOE5NrCvjRZ9AY4amtNrVYfSby7XRYyrLcGpdrdRJI5bSBo77ZLe7ohre2VucLAfiKp4uNe4QDRzno-2BexsG71DF-2FMfi8ljW5agPgWQH4gS6dToTJR7eb7ItlYuqswW6Hjp4YR5lp5G7wMvw-2FCr-2FZh-2BnyMG0-2B3xYGa40VaUBuICfojMGOwjM2dHyYcykvB6twjGSTqMKULdFacUo2SKBfr5d-2BYb-2BUQi6DQov2NcREmWJBCRssYc6n06dIPCAj9PDfGvrq2bICKaKNtJylv9evuc5CWsADlddTMwqT9AImKDhQaJkuWOZPAML-2B7F91YFCnKGzCNtKhxe0UESdO2iQxmNHSiXam-2Bd1ZBuZwAUxhw-2BPlGp81ZrGSEWKPADepQ5dYQZ9vBdVnjem1fKH5mjyly-2FoB1o4N-2F6ogcNKaC8DkDJINJNIn13vJzlXmZ8vlfe8qlKhRqDXnHN1vr7tnKR1QFBUJGwYqF8nPyMYtPZAdCDadpMWsztxwY93crlgTKW31upX27H2RgXSchW9ybXz5D43yEwkWkQm-2B-2FWjTEEg-3D-3D" style="color:#5B6466;text-decoration: none;" class="dmodebg">
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<strong style="font-weight: 700;">The latest on refund rules </strong>
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<h2 style="font-family:'TLCircular', sans-serif;color:#192325;font-size: 28px; line-height: 34px; font-weight: 700;text-align:left;margin: 0;" class="h2StyleMob dmodebg">
<strong style="font-weight: 700;">Here\u2019s what\u2019s changing \U0001f447</strong>
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<h3 style="font-family:'TLCircular', sans-serif;color:#192325;font-size: 20px; line-height: 24px; font-weight: 400;text-align:left;margin: 0;" class="h3StyleMob dmodebg">
UK rail refund rules for some tickets booked from April 1st will change. These tickets are only refundable if cancelled by 23:59 the day before travel.<br><br><strong style="font-weight: 700;">Ticket types include:</strong> <br>\U0001f39f\ufe0f Anytime tickets <br>\U0001f39f\ufe0f Off-Peak tickets <br>\U0001f39f\ufe0f Super Off-Peak tickets <br>\U0001f39f\ufe0f Day Travelcards <br>\U0001f39f\ufe0f Rover tickets <br>\U0001f39f\ufe0f Ranger tickets <br><br>Once these tickets become valid for travel, refunds will only be available for disruptions or cancellations. Keep this new refund window in mind before your next journey.
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<a href="http://ablink.comms.trainline.com/ls/click?upn=u001.rq1wXUQ2ffVnSIpB7X2dPPq-2BWUYoCggxX-2F4o8Lzpy4nPQ2e3H-2FpW2w-2FTgryBXxHOFDMOOLA2VkkS-2BzJMSNhE-2Fg-3D-3DK66p_-2BpkpqXH65lOdARJCO7AfocFCQZl3FAvpSTeWYW11myZ97BrIwWTYhv2UwiV8PHF-2Fl-2BynjYHMZc-2BGAsHEDQpq2WoenNsxWQTeMmPyMdkCrMcDh8yBuT7ekUfhg4NqdDaLqIIFJ71P-2BmdU9MBYzWyEnahJ89LJybHUl0p-2BRS-2FtsIJYqg30n6lM-2FV8tp3sqSlFTOfz4cTsqgAFxfboBzEjIn15wQzaeMZfD-2BIf3HfYYtTWg0etJOE5NrCvjRZ9AY4amtNrVYfSby7XRYyrLcGpdrdRJI5bSBo77ZLe7ohre2VucLAfiKp4uNe4QDRzno-2BexsG71DF-2FMfi8ljW5agPgWQH4gS6dToTJR7eb7ItlYuqswW6Hjp4YR5lp5G7wMvw-2FCr-2FZh-2BnyMG0-2B3xYGa40VaUBuICfojMGOwjM2dHyYcykvB6twjGSTqMKULdFacUo2SKBfr5d-2BYb-2BUQi6DQov2NcREmWJBCRssYc6n06dIPCAj9PDfGvrq2bICKaKNtJylv9evuc5CWsADlddTMwqT9AImKDhQaJkuWOZPAML-2B7F91YFCnKGzCNtKhxe0UESdO2iQxmNHSiXam-2Bd1ZBuZwAUxhw-2BPlGp81ZrGSEWKPADepQ5dYQZ9vBdVnjem1fKH5mvvoejiN0vglghH3O7wEwTrwgom2JblJFhbhmCPfEUKtkRjHkd9GCrF0AF1K56Oawuc2-2FfG6FjzMYdXuGjZFMURrmS39O3Xz37vYKfmZEHWWdIa11fNCoLL4BgaHP1kpY18Aln7kypJBd99CM8w9HZw-3D-3D" clicktracking="on" target="_blank">
<img src="https://cdn.braze.eu/appboy/communication/assets/image_assets/images/66c8a099f7bac4006348b480/original.png?1724424344" width="50" height="50" border="0" alt="Trainline">
</a>
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<h4 style="font-family:'TLCircular', sans-serif; color:#192325;font-size: 16px; line-height: 20px; font-weight: 400;text-align:left;margin: 0;" class="h4StyleMob dmodebg">
<a href="http://ablink.comms.trainline.com/ls/click?upn=u001.rq1wXUQ2ffVnSIpB7X2dPPq-2BWUYoCggxX-2F4o8Lzpy4mIObJq8qyWuhZ8xYmykBKu93UCAs-2B0IMJ-2FAguz7os-2FTeZPqfl6NXe7OX2nn6VvHZoOvzxGJ6HmBrQ5H28V33N8xhUkDckwwplLxqplwNR7EEe6jigBCZ1uVdXRaDMws2O8H0hUdaUNkhoV77YXCSekJ0OCsbhfqFhmQ6r5foqWEBG5-2FJLiwhs9DFlVQ7upwdlt6O06irOz5H7DNMy4yn51HTvvwKQ6LcYswYACZ9bcfpKr6CzLibuKujqm32jD7aC1mhb9GSnX9TR678Xqjs-2FT9FqTAGceANtqi8fhyQv2Hr9cGaYsZSBUa8AYiogmplcjwJBa-2Bt6CqFjpPF1cFuisjPLSqYlrYg3qErqJvUaGTA-3D-3DG3rH_-2BpkpqXH65lOdARJCO7AfocFCQZl3FAvpSTeWYW11myZ97BrIwWTYhv2UwiV8PHF-2Fl-2BynjYHMZc-2BGAsHEDQpq2WoenNsxWQTeMmPyMdkCrMcDh8yBuT7ekUfhg4NqdDaLqIIFJ71P-2BmdU9MBYzWyEnahJ89LJybHUl0p-2BRS-2FtsIJYqg30n6lM-2FV8tp3sqSlFTOfz4cTsqgAFxfboBzEjIn15wQzaeMZfD-2BIf3HfYYtTWg0etJOE5NrCvjRZ9AY4amtNrVYfSby7XRYyrLcGpdrdRJI5bSBo77ZLe7ohre2VucLAfiKp4uNe4QDRzno-2BexsG71DF-2FMfi8ljW5agPgWQH4gS6dToTJR7eb7ItlYuqswW6Hjp4YR5lp5G7wMvw-2FCr-2FZh-2BnyMG0-2B3xYGa40VaUBuICfojMGOwjM2dHyYcykvB6twjGSTqMKULdFacUo2SKBfr5d-2BYb-2BUQi6DQov2NcREmWJBCRssYc6n06dIPCAj9PDfGvrq2bICKaKNtJylv9evuc5CWsADlddTMwqT9AImKDhQaJkuWOZPAML-2B7F91YFCnKGzCNtKhxe0UESdO2iQxmNHSiXam-2Bd1ZBuZwAUxhw-2BPlGp81ZrGSEWKPADepQ5dYQZ9vBdVnjem1fKH5mHoPxK2emBbUszWu4AZQ1fyZdBHW8lcufV1GITxK9tRxzcpEK-2BHdOEDC2kn1Qn16LS-2BHiuJfJPKzVJzqypkl-2BZssozCn460qHbamM-2FOSrXMKu8UIvJPfKcrHceALhxVvYMbvVkFGm486bevPnO1q3KA-3D-3D" target="_blank" style="color:#192325;font-weight: 700; text-decoration: underline;" class="dmodebg">Privacy Policy</a><span class="nomob"> </span> |<span class="nomob"> </span> <a href="http://ablink.comms.trainline.com/ls/click?upn=u001.rq1wXUQ2ffVnSIpB7X2dPPZ3Vlq-2B7nL39hWrFttFryHZ6eNvY1xc0vbWdbVxJZ1Wh4lCEv7tCEPQn83jylUliZkp00Iqvz9TzL5niQzPaew1QbpvR3qRq9zXTCvSktMYH-2FDDQ-2FU5FlNzBW3DAwcSqG3CSwiOMJxomzaB7B5NXJmh3SB2kmu1RK7KrqBRcqPC-2FX-2BcjvBHMKNUobDVosR0p-2FRtcmDRLh7-2FGjzPF2t-2BMu-2FjXfs8irUNbrjriryzpiloG7BfvQqwWh7twKjLp-2F9zT-2FSN5kN7bDN-2BMRff43nulDieRUiV6YnE14NJja0-2BADPs1zs72gPqfrxWk2ka0-2B-2BuL8YBSHcCtc1-2FU1sCNPJbxnD2WIXXgsrnBCNg9FBnr9AXdxjPgTOuSoX3Mtg5zL5hjWnSBrrOH0btHqdKlqnp-2BZk-3DiCha_-2BpkpqXH65lOdARJCO7AfocFCQZl3FAvpSTeWYW11myZ97BrIwWTYhv2UwiV8PHF-2Fl-2BynjYHMZc-2BGAsHEDQpq2WoenNsxWQTeMmPyMdkCrMcDh8yBuT7ekUfhg4NqdDaLqIIFJ71P-2BmdU9MBYzWyEnahJ89LJybHUl0p-2BRS-2FtsIJYqg30n6lM-2FV8tp3sqSlFTOfz4cTsqgAFxfboBzEjIn15wQzaeMZfD-2BIf3HfYYtTWg0etJOE5NrCvjRZ9AY4amtNrVYfSby7XRYyrLcGpdrdRJI5bSBo77ZLe7ohre2VucLAfiKp4uNe4QDRzno-2BexsG71DF-2FMfi8ljW5agPgWQH4gS6dToTJR7eb7ItlYuqswW6Hjp4YR5lp5G7wMvw-2FCr-2FZh-2BnyMG0-2B3xYGa40VaUBuICfojMGOwjM2dHyYcykvB6twjGSTqMKULdFacUo2SKBfr5d-2BYb-2BUQi6DQov2NcREmWJBCRssYc6n06dIPCAj9PDfGvrq2bICKaKNtJylv9evuc5CWsADlddTMwqT9AImKDhQaJkuWOZPAML-2B7F91YFCnKGzCNtKhxe0UESdO2iQxmNHSiXam-2Bd1ZBuZwAUxhw-2BPlGp81ZrGSEWKPADepQ5dYQZ9vBdVnjem1fKH5myLgfvdjVeHpTQuK-2BpGghUEsywTNvVNzc5Ahsd50O2DuHXQ-2FPg1oKWCmkjjTtv668S14QNt2Nor9Its4DwiqvSc0W8uQkNPRVjwSZke9qc80FSNIqREfiLiKPcyq8ZNO0CyaUPaCU8RnH5bt4u6qEYA-3D-3D" target="_blank" style="color:#192325;font-weight: 700; text-decoration: underline;" class="dmodebg">Need help?</a><span class="nomob"> </span> |<span class="nomob"> </span> <a href="http://ablink.comms.trainline.com/ls/click?upn=u001.rq1wXUQ2ffVnSIpB7X2dPPq-2BWUYoCggxX-2F4o8Lzpy4lqiKUxuhuwHjPeXxoTvxZBuM6KvcLfY4unL16NMgq-2Fdo92XDR8j-2Ful8vqYK4E2CSZe4mmn3E63dhN60wMjZg5T2USuSe68mwbU-2B9RNgN7iQDlnYfzvOOMglKrT2OqARYo-2F9DRm-2BRHDyPou1qnbrZoN0gngdx53wumELhHMYJhD8xQV8iUm924WXy52oecoMxSQu3dMtYuuCiMYApPMszS77VbT5LHnc0sGsUO8aVHCo6f2Hei71NkhGXMKS9zQBqrFlf3CE-2FNvgnaVALFshktWmTEU9aKpA-2F217Ri7l5QArlEJgRCL-2FXxLj6yhUCWaO9RiGnLNhfOobNvOjyc1QLpnSqTTcwGqwpHt4UlOXR0BaOcrUQCmgvDO4IIN5SvLSyE-3DQzw8_-2BpkpqXH65lOdARJCO7AfocFCQZl3FAvpSTeWYW11myZ97BrIwWTYhv2UwiV8PHF-2Fl-2BynjYHMZc-2BGAsHEDQpq2WoenNsxWQTeMmPyMdkCrMcDh8yBuT7ekUfhg4NqdDaLqIIFJ71P-2BmdU9MBYzWyEnahJ89LJybHUl0p-2BRS-2FtsIJYqg30n6lM-2FV8tp3sqSlFTOfz4cTsqgAFxfboBzEjIn15wQzaeMZfD-2BIf3HfYYtTWg0etJOE5NrCvjRZ9AY4amtNrVYfSby7XRYyrLcGpdrdRJI5bSBo77ZLe7ohre2VucLAfiKp4uNe4QDRzno-2BexsG71DF-2FMfi8ljW5agPgWQH4gS6dToTJR7eb7ItlYuqswW6Hjp4YR5lp5G7wMvw-2FCr-2FZh-2BnyMG0-2B3xYGa40VaUBuICfojMGOwjM2dHyYcykvB6twjGSTqMKULdFacUo2SKBfr5d-2BYb-2BUQi6DQov2NcREmWJBCRssYc6n06dIPCAj9PDfGvrq2bICKaKNtJylv9evuc5CWsADlddTMwqT9AImKDhQaJkuWOZPAML-2B7F91YFCnKGzCNtKhxe0UESdO2iQxmNHSiXam-2Bd1ZBuZwAUxhw-2BPlGp81ZrGSEWKPADepQ5dYQZ9vBdVnjem1fKH5mdnA1s7fGpzvU9rz8NnvB1jQISfHooSCXWyVKi3b3wPJZYi8WorNsrHE1xka9lRs1S8g-2B69Y2ZJSkQDYTGAdhydI8XD1zUxcSXVbtz-2BT06KgK4tZEg7D0iJLvFUptn-2BMeKCVXvdUKWVYN8M-2FLWuZfYw-3D-3D" target="_blank" style="color:#192325;font-weight: 700; text-decoration: underline;" class="dmodebg">My account</a>
</h4>
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<h4 style="font-family:'TLCircular', sans-serif; color:#192325;font-size: 16px; line-height: 20px; font-weight: 400;text-align:left;margin: 0;" class="h4StyleMob dmodebg">
This is a service message.
</h4>
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<table width="100%" cellpadding="0" cellspacing="0" border="0" align="center" style="width:100%;">
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<h4 class="h4StyleMob dmodebg" style="font-family:'TLCircular', sans-serif;color:#192325;font-size: 16px; line-height: 20px; font-weight: 400;text-align:left;margin: 0;">
You have been sent this email by the Trainline Group.<br><br>
The Trainline Group consists of:<br><br>
Trainline.com Limited (company number 3846791) whose registered office is at 120 Holborn, London, EC1N 2TD; VAT number 791 7261 06.<br><br>
Trainline SAS (RCS Paris 512 277 450) is domiciled at 20 rue Saint-Georges, 75009 Paris; VAT number FR 58 512 277 450.
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<h4 class="h4StyleMob dmodebg" style="font-family:'TLCircular', sans-serif;color:#192325;font-size: 16px; line-height: 20px; font-weight: 400;text-align:left;margin: 0;">
<strong style="font-weight: 700;">Terms & Conditions</strong><br>*From 1st April 2026, walk-up tickets (i.e. Anytime, Off-Peak and Super Off-Peak tickets) will only be refundable up to 23:59 the day before they become valid for travel. Once walk-up tickets have become valid for travel, customers will have no right to a refund if the ticket is not used unless a customer has, either not travelled or has abandoned their journey (and returned to their point of origin) because of disruption or cancellation; or has been unable to use their ticket because of an exceptional circumstance.
</h4>
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<img src="http://ablink.comms.trainline.com/wf/open?upn=u001.rGHIuWZZHSm0x9A-2B12KNnOPPtlpM1v9Htb7iuFygn8wK6Or-2BaIPFKKrskFqfFAclEJF7x5giFKxUMMLnwCd3qL3c7SLdNUk3Ny-2FGUvtJ6zYZZwXtHEEGRTijnA-2FrxiMlP9mVkM7m3jYSH-2FT2L2TJNvnLmZTQ9yZdnoofoZF-2FldTYxMXSFYfaBJ6BVDcYbjp2Y3ihTjiyXu91MifNDlIX2xOmo9tQnWx56sfKbenW7-2B88md1OkZ8LDqSzQcyF8ovE-2BhfpcPAp7GivEZkTJUIstRp-2FQaHHyiC7x-2FbzNAPRVxL8EnYKmjyE6SOoP9KPMrkAnqlNSEzIF6yVn8K1uYyzc9s2Li-2BFGm1gBbkGaSattF251UG-2BHjdVJj3dq5dnaM-2B2a-2FnV8y5Ny0z-2FkZ3pXHVjEz7HdF-2FRY73Zj0uy4JSLYFEIQaBMRNlLPzl4pcY8kuvrxKZTrK9HOGNzQhnH0-2FcqXsn9WYQcxBEvIyCmtVem5ZmJTiCzJWodpvqmEysF44rQwW9aukUHPJYkPen2WMzR01UJNpb-2FnLVE-2BuRDafRsh4g74p6FhQYq8yK1tbCun8FZbTd06R0vGwWuZ4qO1pUe73h5jzubiATIInWHyOKDemNd65HtzcITFhpIEnEdL4zQUhxN53BR1tSqWzcueTYYZa-2Bc8-2B4smCfAQtWym3Mrgz0ix9e1LXlGDwC4-2BiQjDnw-2B-2FB2LQyMy7tr7y7uRA7r6qW5R6pnQixgMcjCAlqR2fMsb7osPGYtqo7-2FUbl6bdvPsb-2Bvtmt-2Fb6JOyBaqk5lAWlw-3D-3D" alt="" width="1" height="1" border="0" style="height:1px !important;width:1px !important;border-width:0 !important;margin-top:0 !important;margin-bottom:0 !important;margin-right:0 !important;margin-left:0 !important;padding-top:0 !important;padding-bottom:0 !important;padding-right:0 !important;padding-left:0 !important;"/></body>
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