Important information about your SimplyPlan app

[Simplyhealth updates]

https://view.m.simplyhealth.co.uk/?qs=089158911ec03ab95fb3df4eeaea0b9697dfeb606e7cdeac8c641a2cbe1aaa5f8a5c8937f143db1934c0128da6e18ea33dbc09bbdf89ad20 
Click here  to view online


https://click.m.simplyhealth.co.uk/?qs=f53d7c7bee38920ac8073afeef05a4a4d1fe2a16c8d6501b2fda3d5316d03cb0e3f52dde19d128da6187f93a1525dd5259d75df71cf98c28 


 
 

 Update needed to keep using our SimplyPlan app
Plan number: 18897781
Hello Isaac,

 


What is changing?
We’re getting ready to launch the latest version of our SimplyPlan app and want to avoid any of our users experiencing interrupted or restricted access when the new version is released.


Regular updates are an essential part of making sure we maintain the security and performance of our SimplyPlan app. These updates allow us to introduce new features, incorporate customer feedback to improve the user experience and ensure the SimplyPlan app remains compatible with the latest versions of operating systems and devices.

What does this mean for you?
We’ve noticed you’re on an old version of the SimplyPlan app. Older versions of the app will no longer work once the new version is released.

What steps can I take to keep access? 

To keep using the SimplyPlan app, make sure you update to the latest version of the SimplyPlan app now. (See the step-by-step instructions below)


By updating to the current version of the SimplyPlan app today, you’ll automatically be alerted to move onto the new version of SimplyPlan app when it’s released. If you stay on the older version you use today, you’ll be restricted from using the SimplyPlan app when the new version is released.



How do I make sure I'm on the latest version of the SimplyPlan app?


Android devices


1. Open the ‘Google Play Store’ app on your device and tap on the three horizontal lines in the top left corner.


2. Go to ‘my apps & games’.


3. Under the ‘updates’ tab you will see a list of apps available for updates. Select SimplyPlan app and tap the ‘update’ button next to it.


4. Wait for the app to download and install the update. 





Don't worry if it's not possible or convenient to update to the latest version of the app on your device, you can continue to make claims and access all the same services through your online account on our website. Just use the same details to 
https://click.m.simplyhealth.co.uk/?qs=f53d7c7bee38920a905ace96c76a28cc0c72e1e784408fd47f313938cabe4c2c349fcd6fd2b91e1be2d12a46e0b88ee74bdb4ca8ba1f6582 
login  and you’re ready to go!
We're proud of our SimplyPlan app and love reading feedback like this from our customers:
Brilliant

The best, most logical and easy to use app. All developers should use this app as the gold standard. 


- Simplyhealth customer, 25th February 2025


Need support?

If you need a hand, you can talk to one of our Live Chat team on our 
https://click.m.simplyhealth.co.uk/?qs=f53d7c7bee38920a94b2f3a80d6036e0f558631e30f1b34d5b312e113764c0b2da41111cd8081254c815e3629fd23f1226216a2ae225542c 
website  or leave us a message using our 
https://click.m.simplyhealth.co.uk/?qs=f53d7c7bee38920a94b2f3a80d6036e0f558631e30f1b34d5b312e113764c0b2da41111cd8081254c815e3629fd23f1226216a2ae225542c 
online form  and we’ll get back to you by email as fast as we can.


Kind Regards, 

The Simplyhealth Team


Please note that it is likely no action is required if you have already updated your SimplyPlan app in the last 14 days.


 
 

 
https://click.m.simplyhealth.co.uk/?qs=f53d7c7bee38920a73ab80915343b96ae01b6e63460534515755d258bc46fa1b2e6bc80daf0cc2d0008eb99244b2fa2e242c7bfa0ff0cf09 




https://click.m.simplyhealth.co.uk/?qs=f53d7c7bee38920a475cb8738121ea396bc4f3693c7c36544bb3b84fddd0010ce2d404f6437bd876a9aad576f9a104bddd6c8027ed04e6f3 

https://click.m.simplyhealth.co.uk/?qs=f53d7c7bee38920a0dd2bd89998759b096c688aafa8af20bab99b497bd1f83d8003fc76a6ba74af660e17d45c1bdac2e5df2d504b0022e45 

https://click.m.simplyhealth.co.uk/?qs=f53d7c7bee38920a4fd4f4f776d2cea40d472085a868a8128a420e9e08ab2afd4ca8e86651f55b5b2cee91fc27562ee663a3ea14d68e1020 

https://click.m.simplyhealth.co.uk/?qs=f53d7c7bee38920a710ecb675122ef69270d5ff3bb2ae957b38606219058b2af6c1dc45335961b45614d8da04bed4b5330f3663279ca4b45 

https://click.m.simplyhealth.co.uk/?qs=f53d7c7bee38920adca9d9741a97de9d0a2a36b39911c8eb8a6b4f9910ff61b4e5ed5197c5b5a2cb7208cb6fadd515ab0e03a99ad14e2549 


https://click.m.simplyhealth.co.uk/?qs=f53d7c7bee38920a102a2cdabf2823ff027bd9904b48151bf98191d9c50fadc2d1ed0800fcd5d0e174cb7abcaec08a41aa3a4e779a57611b 


https://click.m.simplyhealth.co.uk/?qs=f53d7c7bee38920a44fbd12f2dd06aa21da39d1eaab53c0c7d52a9aecc90bfb86e208e96a733196e2b268260356a80b7dd189865a3fab6bf 







https://click.m.simplyhealth.co.uk/?qs=f53d7c7bee38920a7394093e64e11e78ede5c1eb316356b0ab80c484f5c07e5a4340d328d17ee712d6939408111b7ae76b86baeba52633c7 
Contact us |
https://click.m.simplyhealth.co.uk/?qs=f53d7c7bee38920a3ebabdadb8784fff41089443899bbdfb8713978a47845d6b619816962a89871008691cf062a890c37f9ebc1c32c443e0 
Privacy 




 
 

 This e-mail may contain privileged or confidential information. If you think you may have received it by mistake, please notify the sender immediately by return email, or email 
mailto:customer.services at simplyhealth.co.uk?subject= 
customer.services at simplyhealth.co.uk  then destroy the original email and your reply. You may not use, copy, distribute or disclose the contents of this e-mail without our consent. Communication by e-mail may not be secure. We reserve the right to monitor e-mail communications through our networks. The content of this email is non-binding and is subject to contract unless specifically stated otherwise.


Simplyhealth is a trading name of Simplyhealth Access. Simplyhealth Access is incorporated in England and Wales, company no. 00183035. Registered office: Anton House, Chantry Street, Andover, Hampshire, SP10 1DE. Simplyhealth Access is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, Financial Services Register number 202183. 


(c) Simplyhealth Access 2025. All rights reserved.



 
 


 
 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://heinrich.co.uk/pipermail/family_heinrich.co.uk/attachments/20250717/e6459e38/attachment.html>