Refund rules are changing 🚨
Trainline
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Fri Mar 20 11:10:41 GMT 2026
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The latest on refund rules
[
[The latest on refund rules]
](http://ablink.comms.trainline.com/ls/click?upn=u001.rq1wXUQ2ffVnSIpB7X2dPPq-2BWUYoCggxX-2F4o8Lzpy4llFe3RmOIWfMHysEPrDd9pKCEw_-2BpkpqXH65lOdARJCO7AfocFCQZl3FAvpSTeWYW11myZ97BrIwWTYhv2UwiV8PHF-2Fl-2BynjYHMZc-2BGAsHEDQpq2WoenNsxWQTeMmPyMdkCrMcDh8yBuT7ekUfhg4NqdDaLqIIFJ71P-2BmdU9MBYzWyEnahJ89LJybHUl0p-2BRS-2FtsIJYqg30n6lM-2FV8tp3sqSlFTOfz4cTsqgAFxfboBzEjIn15wQzaeMZfD-2BIf3HfYYtTWg0etJOE5NrCvjRZ9AY4amtNrVYfSby7XRYyrLcGpdrdRJI5bSBo77ZLe7ohre2VucLAfiKp4uNe4QDRzno-2BexsG71DF-2FMfi8ljW5agPgWQH4gS6dToTJR7eb7ItlYuqswW6Hjp4YR5lp5G7wMvw-2FCr-2FZh-2BnyMG0-2B3xYGa40VaUBuICfojMGOwjM2dHyYcykvB6twjGSTqMKULdFacUo2SKBfr5d-2BYb-2BUQi6DQov2NcREmWJBCRssYc6n06dIPCAj9PDfGvrq2bICKaKNtJylv9evuc5CWsADlddTMwqT9AImKDhQaJkuWOZPAML-2B7F91YFCnKGzCNtKhxe0UESdO2iQxmNHSiXam-2Bd1ZBuZwAUxhw-2BPlGp81ZrGSEWKPADepQ5dYQZ9vBdVnjem1fKH5mfVFWPacXtbEyJRhkF07PcGZL88gTlid3phS4Mbdd-2F8-2BXUKs4RpwvKEh2hjdQiTGJ7OPZKYWNBXkMFz-2BWLG8ApARMNgdcvP-2BQ0J5mthnIo6lhzzd37oq0FpvVp4kqho45
Here’s what’s changed
Starting April 1st, UK rail refund rules for some tickets will
change. These tickets are only refundable if cancelled by 23:59
the day before travel.
Ticket types include:
🎟️ Anytime tickets
🎟️ Off-Peak tickets
🎟️ Super Off-Peak tickets
🎟️ Day Travelcards
🎟️ Rover tickets
🎟️ Ranger tickets
Once these tickets become valid for travel, refunds will only be
available for:
1️⃣ Disruptions or cancellations
2️⃣ Exceptional circumstances
Keep this new refund window in mind before your next journey.
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Find out more
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Trainline SAS (RCS Paris 512 277 450) is domiciled at 20 rue
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*From 1st April 2026, walk-up tickets (i.e. Anytime, Off-Peak and
Super Off-Peak tickets) will only be refundable up to 23:59 the
day before they become valid for travel. Once walk-up tickets
have become valid for travel, customers will have no right to a
refund if the ticket is not used unless a customer has, either
not travelled or has abandoned their journey (and returned to
their point of origin) because of disruption or cancellation; or
has been unable to use their ticket because of an exceptional
circumstance
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